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Simplesat vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.simplesat.io

Plan Pricing Charged by Offer type
Standard
USD 119 monthly · USD 109 / month with annual commitment

$119 / month $109 / month

Flat · / month Standalone · Fixed
Pro
USD 249 monthly · USD 229 / month with annual commitment

$249 / month $229 / month

Flat · / month Standalone · Fixed
Elite
USD 499 monthly · USD 459 / month with annual commitment

$499 / month $459 / month

Flat · / month Standalone · Fixed
Enterprise
Contact sales

Custom

Flat Standalone · Contact sales

USD · US · source: www.thrivedesk.com

Plan Pricing Charged by Offer type
Basic
USD 29 monthly · USD 19 / month with annual commitment

$29 /month ; $19 /month Save $120/year

Flat · /month Standalone · Fixed
Standard
USD 69 monthly · USD 49 / month with annual commitment

$69 /month ; $49 /month Save $240/year

Flat · /month Standalone · Fixed
Unlimited — Recommended Highlighted
USD 129 monthly · USD 99 / month with annual commitment

$129 /month ; $99 /month Save $360/year

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Simplesat

Standard

User management

Account users

5

Included

Feedback

Monthly responses

1,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Reporting

Custom dashboards

0

Limited

Testimonials & reviews

Website feedback widgets

2

Limited

Testimonials & reviews

Widget customization

Basic

Limited

Feedback

Topic detection

Manual

Limited

Direct email surveys

Monthly email sending limit

15,000

Included

Service & support

Support communication

Chat & email

Included

Survey branding

Survey branding

Basic

Limited

Survey branding

Brands

1

Limited

Highlights

Multi-brand support

Excluded

Survey branding

Custom CSS

Excluded

Direct email surveys

Custom email templates

Excluded

Integrations

Salesforce integration

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Pro

User management

Account users

15

Included

Feedback

Monthly responses

3,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Standard

Included

Survey branding

Multi-brand support

Included

Survey branding

Custom CSS

Included

Reporting

Custom dashboards

5

Included

Testimonials & reviews

Website feedback widgets

5

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

75,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

2

Included

Integrations

Salesforce integration

Included

Direct email surveys

Custom email templates

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Elite

User management

Account users

30

Included

Feedback

Monthly responses

7,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Pro

Included

Direct email surveys

Custom email templates

Included

Reporting

Custom dashboards

10

Included

Testimonials & reviews

Website feedback widgets

10

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

150,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

5

Included

Survey branding

Custom CSS

Included

Integrations

Salesforce integration

Included

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Service & support

Design and code support

Excluded

Enterprise

Highlights

Everything in Elite

Included

Highlights

Usage based pricing

Included

User management

Directory Sync

Included

Service & support

Design and code support

Included

Service & support

Dedicated CSM

Included

User management

Enterprise SSO

Included

User management

Account users

Usage based

Included

Feedback

Monthly responses

Usage based

Included

Reporting

Custom dashboards

Unlimited

Included

Testimonials & reviews

Website feedback widgets

Unlimited

Included

Testimonials & reviews

Widget customization

Design and code support

Included

Direct email surveys

Monthly email sending limit

Usage based

Included

Legal & compliance

TOS and DPA customization

Custom

Included

Survey branding

Brands

Usage based

Included

External email embed

Rating icons

Bespoke design service for unique and branded icons

Included

User management

Stream activity logs with SIEM

Included

Integrations

Custom integrations

Included

ThriveDesk

Basic

Highlights

Teammates

2 included

Included

Highlights

Inboxes

1 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Live chat

Included

Highlights

Public help center

Excluded

Highlights

Workflow automation

Excluded

Highlights

Private help center

Excluded

Standard

Highlights

Teammates

5 included

Included

Highlights

Inboxes

2 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

Private help center

Excluded

Unlimited — Recommended

Highlights

Teammates

Unlimited

Included

Highlights

Inboxes

5 included

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Public help center

Included

Highlights

Private help center

Included

Highlights

Live chat

Included

Highlights

Workflow automation

Included

Highlights

WP Portal

Included

Highlights

Visitor tracking

Included

Highlights

Multiple help centers

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Simplesat

    • Standard: USD 119 monthly · USD 109 / month with annual commitment
    • Pro: USD 249 monthly · USD 229 / month with annual commitment
    • Elite: USD 499 monthly · USD 459 / month with annual commitment
    • Enterprise: Contact sales
    • Standard — default: USD 119 monthly · USD 109 / month with annual commitment

ThriveDesk

    • Basic: USD 29 monthly · USD 19 / month with annual commitment
    • Standard: USD 69 monthly · USD 49 / month with annual commitment
    • Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
    • Starter: USD 49 monthly
    • Plus✨: USD 99 monthly