Helply vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Basic	USD 29 monthly · USD 19 / month with annual commitment $29 /month ; $19 /month Save $120/year	Flat · /month	Standalone · Fixed
Standard	USD 69 monthly · USD 49 / month with annual commitment $69 /month ; $49 /month Save $240/year	Flat · /month	Standalone · Fixed
Unlimited — Recommended Highlighted	USD 129 monthly · USD 99 / month with annual commitment $129 /month ; $99 /month Save $360/year	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

ThriveDesk

Basic

Highlights Teammates: 2 included

Included
Highlights Inboxes: 1 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Live chat: Included
Highlights Public help center: Excluded
Highlights Workflow automation: Excluded
Highlights Private help center: Excluded

Standard

Highlights Teammates: 5 included

Included
Highlights Inboxes: 2 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights Private help center: Excluded

Unlimited — Recommended

Highlights Teammates: Unlimited

Included
Highlights Inboxes: 5 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Private help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights WP Portal: Included
Highlights Visitor tracking: Included
Highlights Multiple help centers: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

ThriveDesk

September 21, 2026
Official pricing page
- Basic: USD 29 monthly · USD 19 / month with annual commitment
- Standard: USD 69 monthly · USD 49 / month with annual commitment
- Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly