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Helpwise vs Siena AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpwise.io

Plan Pricing Charged by Offer type
Standard — Standard
USD 15 monthly · USD 12 / month with annual commitment

$15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)

Seat · $15 / user / month Standalone · Fixed

USD · US · source: www.siena.cx

Plan Pricing Charged by Offer type
Siena
USD 750 monthly · USD 0 per ticket

Access Siena’s core AI engine and unlimited sandbox for $750/month—reliable, high-quality automation. Automate tickets at just $0.90 each—scale effortlessly while keeping costs in check.

Usage · each Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights

Minimum users

2

Included

Highlights

Maximum users

10

Included

Highlights

Shared Inboxes

3

Included

Highlights

Saved Replies

15

Included

Highlights

Help Center / Knowledge Base

Included

Highlights

Channels

Email, Live Chat and Facebook

Included

Highlights

Personal Email inbox per user

1

Included

Highlights

Analytics

Standard

Included

Highlights

Integrations

Standard

Included

Highlights

Collaboration Features

Notes, Mentions, Collision Detection and Shared Drafts

Included

Siena AI

Siena

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helpwise

    • Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

Siena AI

    • Siena: USD 750 monthly · USD 0 per ticket
    • Platform fee — Core AI engine and unlimited sandbox: USD 750 monthly
    • Automation Pack — Ticket automation: USD 0.9 monthly