LiveHelpNow vs Social Intents

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveHelpNow

See full pricing history

USD · US · source: livehelpnow.net

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly from$39 /mo	Flat · /mo	Standalone · Fixed
Professional	USD 59 monthly from$59 /mo	Flat · /mo	Standalone · Fixed
Premium	USD 79 monthly from$79 /mo	Flat · /mo	Standalone · Fixed

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter — annual	USD 39 monthly · USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat · per month	Standalone · Fixed
Basic — annual Highlighted	USD 69 monthly · USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat · per month	Standalone · Fixed
Pro — annual	USD 99 monthly · USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat · per month	Standalone · Fixed
Business — annual	USD 199 monthly · USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveHelpNow

Essential

Highlights Live chat: Included
Highlights Knowledge base: Included
Highlights Support portal for customers: Included
Highlights Unlimited articles: Included
Highlights Surveys and canned responses: Included
Highlights Secure forms: Included
Highlights Conversion tracking: Included
Highlights Social channel support: Included
Highlights Basic automations: Included
Highlights Basic reporting: Included
Highlights One chat domain: Included
Highlights One knowledge base: Included

Professional

Highlights Ticketing: Included
Highlights Workforce management features: Included
Highlights Advanced automations: Included
Highlights Performance dashboards and KPI reporting: Included
Highlights Data export: Included
Highlights Call logging: Included
Highlights Phone integration through Zoom for routing and tracking: Included

Premium

Highlights White glove onboarding: Included
Highlights Monthly dedicated success call: Included
Highlights Advanced automations: Included
Highlights Priority support: Included
Highlights Removal of LiveHelpNow branding: Included
Highlights Additional knowledge base capacity: Included
Highlights Higher limits across automation and reporting and data storage: Included

Social Intents

Starter — annual

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations per month: 250

Included
Highlights AI trained URLs: 200

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat

Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic — annual

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (1 number each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro — annual

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (5 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business — annual

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (10 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveHelpNow

August 27, 2026 Source
- Essential: USD 39 monthly
- Professional: USD 59 monthly
- Premium: USD 79 monthly

Social Intents

August 27, 2026 Source
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment