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Botpress vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free — Free
Free

Free $0

Flat · flat Standalone · Free
Plus — Plus Highlighted
USD 150 monthly · USD 150 / month with annual commitment

Plus $150/mo billed annually

Flat · $150/mo billed annually Standalone · Fixed
Team — Team
USD 750 monthly · USD 750 / month with annual commitment

Team $750/mo billed annually

Flat · $750/mo billed annually Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats — default
USD 99 monthly · USD 82.17 / month with annual commitment

$99 per seat, per month

Seat · per seat, per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free — Free

Highlights

Conversations

100 conversations

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

3 AI agents

Included

Highlights

Help Center

Included

Included

Highlights

Community support

Included

Included

Plus — Plus

Highlights

Conversations

250 conversations/mo included packs of 100 for $65 ($0.65/convo)

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Whitelabel webchat

Included

Included

Highlights

Help Center + custom domain

Included

Included

Highlights

Technical support via live chat

Included

Included

Highlights

AI usage

$25 AI usage included

Included

Team — Team

Highlights

Conversations

1,500 conversations/mo included packs of 100 for $50 ($0.50/convo)

Included

Highlights

Seats

Unlimited seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Teams, routing & RBAC

Included

Included

Highlights

Team analytics

Included

Included

Highlights

Real-time collaboration

Included

Included

Highlights

AI usage

$150 AI usage included

Included

Richpanel

Helpdesk Seats — default

Highlights

Unified inbox across every channel, one view per customer

Included

Highlights

Round robin, assignment rules, teams and multi-brand queues

Included

Highlights

CSAT, team and revenue reporting, plus a custom report builder

Included

Highlights

Macros, saved views, internal notes and custom fields

Included

Highlights

Customer, order and subscription context beside the reply

Included

Highlights

One-click migration from Gorgias or Zendesk, and we buy out your contract

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Botpress

  1. Source
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Richpanel

  1. Source
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment