Botpress vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Botpress

See full pricing history

USD · US · source: botpress.com

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Plus	USD 150 / month with annual commitment $150/mo billed annually	Flat	Standalone · Fixed
Team Highlighted	USD 750 / month with annual commitment $750/mo billed annually	Flat	Standalone · Fixed
Enterprise	Contact sales Custom pricing	Flat	Standalone · Contact sales

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations Included conversations: 100

Included
Conversations Additional conversations: Excluded
Conversations Auto-recharge on overage: Excluded
Workspace Seats: 3

Included
Workspace AI agents: 3

Included
Highlights Resolution SLA: Included
Help Center Help Center: Included
Help Center Custom domain: Excluded
Support Community support: Included
Channels Webchat white-labelling: Excluded
Channels Voice: Excluded
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 1K

Included
Storage Vector storage: 100MB

Included
Storage File storage: 100MB

Included

Plus

Conversations Included conversations: 250/mo

Included
Conversations Additional conversations: $65/100 convos

Included
AI usage AI usage included: $25

Included
Workspace Seats: 3

Included
Workspace AI agents: Unlimited

Included
Channels Whitelabel webchat: Included
Channels WhatsApp: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Support Technical support via live chat: Included
Collaboration features Teams & RBAC: Excluded
Collaboration features Routing & assignment: Excluded
Collaboration features Team analytics: Excluded
Storage Table rows: 100K

Included
Storage Vector storage: 1GB

Included
Storage File storage: 10GB

Included

Team

Conversations Included conversations: 1,500/mo

Included
Conversations Additional conversations: $50/100 convos

Included
AI usage AI usage included: $150

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Collaboration features Teams, routing & RBAC: Included
Collaboration features Team analytics: Included
Collaboration features Real-time collaboration: Included
Channels Whitelabel webchat: Included
Channels Voice: Excluded
Help Center Help Center + custom domain: Included
Storage Table rows: 500K

Included
Storage Vector storage: 5GB

Included
Storage File storage: 50GB

Included

Enterprise

Conversations Included conversations: Custom

Included
Conversations Additional conversations: Custom

Included
Workspace Seats: Unlimited

Included
Workspace AI agents: Unlimited

Included
Support Dedicated support: Included
Support Uptime SLA: Included
Security & Compliance Security review: Included
Storage Custom storage: Custom

Included
Channels Voice channel: Included
Support Import and export AI agents between workspaces: Included
Support Create a public profile and share your Botpress development projects: Included
Collaboration features Teams & RBAC: Included
Storage Table rows: Custom

Included
Storage Vector storage: Custom

Included
Storage File storage: Custom

Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

August 31, 2026
Official pricing page
- Free: Free
- Plus: USD 150 / month with annual commitment
- Team: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free — Free: Free
- Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
- Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment