Richpanel vs Saysimple

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

Saysimple

See full pricing history

EUR · US · source: www.saysimple.com

Plan	Pricing	Charged by	Offer type
Grow	EUR 139 monthly · EUR 119 / month with annual commitment €139 /month; €119 /month €139 per month	Flat · /month	Standalone · Fixed
Scale Highlighted	EUR 349 monthly · EUR 289 / month with annual commitment €349 /month; €289 /month €349 per month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Contact us	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

Saysimple

Grow

General features Users: 3

Included
General features Contacts included: 2.000

Included
General features Conversation history: 90 days

Included
General features WhatsApp channels included: 1

Included
General features Flow Builder: Available as add-on

Limited
General features Zapier integration: Available as add-on

Limited
General features API, webhooks & plug-in development kit: Excluded
General features Custom integration: Excluded
General features Customer succes manager: Excluded

Scale

General features Users: 5

Included
General features Contacts included: 5.000

Included
General features Conversation history: 365 days

Included
General features WhatsApp channels included: 2

Included
General features Flow Builder: Included
General features Zapier integration: Included
General features API, webhooks & plug-in development kit: Included
General features Custom integration: On request

Included
General features Customer succes manager: Included

Enterprise

Highlights Custom solutions: Included
Highlights Integrations: Included
Highlights Advanced security: Included
Highlights Dedicated support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment

Saysimple

September 21, 2026
Official pricing page
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
- Enterprise: Contact sales
August 31, 2026
Official pricing page
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
August 27, 2026
Official pricing page
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
August 27, 2026
Official pricing page
- Grow: EUR 139 monthly
- Scale: EUR 349 monthly