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Chatbit vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatbit.co

Plan Pricing Charged by Offer type
Starter
Free

Starter — $0/month

Flat · per month Standalone · Free
Core
USD 19 monthly

Core — $19/month

Flat · per month Standalone · Fixed
Growth Highlighted
USD 99 monthly

Growth — $99/month

Flat · per month Standalone · Fixed
Enterprise
USD 399 monthly

Enterprise — $399/month

Flat · per month Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats
USD 99 monthly

$99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.

Seat · per seat, per month Standalone · Fixed
AI Agents
USD 0 per AI handled conversation

$0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved

Usage · per AI handled conversation Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbit

Starter

Limits

Messages

100 per month

Limited

Limits

Chatbots

1

Limited

Models

AI models

GPT-5.6 Luna only

Included

Limits

Context limit

40k

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Core

Limits

Messages

5,000 per month

Limited

Limits

Chatbots

2

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Growth

Limits

Messages

20k per month

Limited

Limits

Chatbots

5

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Enterprise

Limits

Messages

50k per month

Limited

Limits

Chatbots

10

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Richpanel

Helpdesk Seats

Highlights

No per-ticket fee

Included

What's included

Unified inbox

Included

What's included

Round robin and assignment rules

Included

What's included

Reporting

Included

What's included

Macros and custom fields

Included

What's included

Customer context

Included

What's included

One-click migration

Included

AI Agents

What's included

End-to-end resolution

70 to 80%

Included

What's included

Omnichannel meter

Included

What's included

Policy-trained escalation

Included

What's included

Model and token budget

Included

What's included

QA AI review

100%

Included

What's included

Copilot

Included

What's included

Charged once

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbit

    • Starter: Free
    • Core: USD 19 monthly
    • Growth: USD 99 monthly
    • Enterprise: USD 399 monthly

Richpanel

    • Helpdesk Seats: USD 99 monthly
    • AI Agents: USD 0 per AI handled conversation
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment