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Coval vs DocsBot

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.coval.ai

Plan Pricing Charged by Offer type
Starter
USD 100 monthly

$ 100 /mo Billed monthly

Flat · /mo Billed monthly Standalone · Fixed
Growth Highlighted
USD 500 monthly

$ 500 /mo Billed monthly

Flat · /mo Billed monthly Standalone · Fixed
Enterprise
USD 4500 / month with annual commitment

Custom Starting at $4,500/month

Flat · /month Standalone · Starting at

USD · US · source: docsbot.ai

Plan Pricing Charged by Offer type
Free
Free

$0 /month

Flat · /month Standalone · Free
Personal
USD 49 monthly

$49 /month

Flat · /month Standalone · Fixed
Standard Highlighted
USD 149 monthly

$149 /month

Flat · /month Standalone · Fixed
Business
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Contact us for your custom quote

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter

Usage Limits

Simulation minutes / mo

100

Limited

Usage Limits

Monitored calls / mo

1,000

Limited

Usage Limits

Trace retention

30 days

Limited

Usage Limits

Concurrent simulations

5

Limited

Usage Limits

Projects

1

Limited

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

$0.40 / min

Included

Usage Limits

Overage per monitoring minute

$0.10 / min

Included

Models & Intelligence

Test scenario library

Industry starter packs

Included

Models & Intelligence

Voice models

Basic

Included

Models & Intelligence

Metrics per call

10

Limited

Models & Intelligence

Persona library

10

Limited

Developer Surface

Webhooks

5 / project

Limited

Developer Surface

Rate limits

60 req/min

Limited

Security & Compliance

SAML SSO

Excluded

Security & Compliance

SCIM provisioning

Excluded

Security & Compliance

Role-based access control

Basic

Limited

Security & Compliance

Audit logs

Excluded

Security & Compliance

IP allowlisting

Excluded

Security & Compliance

Data residency

Excluded

Support & Success

Onboarding

Self-serve

Included

Support & Success

Support channel

Community + email

Included

Support & Success

SLA

Excluded

Support & Success

Regular progress calls + Quarterly business review

Excluded

Billing & Terms

Annual discount

20% off

Included

Growth

Usage Limits

Simulation minutes / mo

1,000

Limited

Usage Limits

Monitored calls / mo

10,000

Limited

Usage Limits

Trace retention

90 days

Limited

Usage Limits

Concurrent simulations

25

Limited

Usage Limits

Projects

5

Limited

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

$0.25 / min

Included

Usage Limits

Overage per monitoring minute

$0.05 / min

Included

Models & Intelligence

Test scenario library

Starter packs + custom

Included

Models & Intelligence

Voice models

Advanced

Included

Models & Intelligence

Metrics per call

Unlimited

Included

Models & Intelligence

Persona library

50

Limited

Developer Surface

Webhooks

Unlimited

Included

Developer Surface

Rate limits

300 req/min

Limited

Security & Compliance

SAML SSO

Excluded

Security & Compliance

SCIM provisioning

Excluded

Security & Compliance

Role-based access control

Standard

Included

Security & Compliance

Audit logs

30 days

Limited

Security & Compliance

IP allowlisting

Excluded

Security & Compliance

Data residency

Excluded

Support & Success

Onboarding

Kickoff call

Included

Support & Success

Support channel

Priority email + shared Slack

Included

Support & Success

SLA

Excluded

Support & Success

Regular progress calls + Quarterly business review

Excluded

Billing & Terms

Annual discount

20% off

Included

Enterprise

Usage Limits

Simulation minutes / mo

Custom

Included

Usage Limits

Monitored calls / mo

Custom

Included

Usage Limits

Trace retention

Custom

Included

Usage Limits

Concurrent simulations

Custom

Included

Usage Limits

Projects

Unlimited

Included

Usage Limits

Seats

Unlimited

Included

Usage Limits

Overage per simulation minute

Negotiated

Included

Usage Limits

Overage per monitoring minute

Negotiated

Included

Models & Intelligence

Test scenario library

Built with Coval team

Included

Models & Intelligence

Voice models

Custom / BYO

Included

Models & Intelligence

Metrics per call

Unlimited + fine-tuned

Included

Models & Intelligence

Persona library

Custom

Included

Developer Surface

Webhooks

Unlimited

Included

Developer Surface

Rate limits

Custom

Included

Security & Compliance

SAML SSO

Included

Security & Compliance

SCIM provisioning

Included

Security & Compliance

Role-based access control

Custom

Included

Security & Compliance

Audit logs

Custom retention

Included

Security & Compliance

IP allowlisting

Included

Security & Compliance

Data residency

Included

Security & Compliance

DPA and custom security reviews

Included

Security & Compliance

Private / VPC

Included

Security & Compliance

BYO storage

Included

Security & Compliance

White-label report

Included

Support & Success

Onboarding

White-glove + named engineer

Included

Support & Success

Support channel

Dedicated Slack + named engineer

Included

Support & Success

SLA

Custom (up to 99.99%)

Included

Support & Success

Regular progress calls + Quarterly business review

Included

DocsBot

Free

Limits

DocsBots

1

Included

Limits

Source Pages

50

Included

Limits

AI Credits / month

100

Included

Limits

Team users

1

Included

Limits

Bot lifetime

30-day expiry

Limited

Sources

Basic source types

Included

Limits

Actions per bot

Excluded

Personal

Limits

DocsBots

1

Included

Limits

Source Pages

5k

Included

Limits

AI Credits / month

5k

Included

Limits

Actions per bot

3

Included

Limits

Team users

1

Included

Limits

Bot lifetime

Unlimited

Included

Actions

Remote MCP connections

Included

Actions

Lead collection forms

Included

Actions

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Actions

Custom action buttons

Included

Integrations

Zapier/Workflow automations

Included

Integrations

Slack integration

Included

Integrations

Messenger, WhatsApp, and Telegram

Included

Analytics

Basic analytics

Included

AI

Premium embedding models

Included

Sources

Source refresh

Monthly

Included

Actions

Skills — build, validate, and publish

Excluded

Standard

Limits

DocsBots

3

Included

Limits

Source Pages

15k

Included

Limits

AI Credits / month

15k

Included

Limits

Actions per bot

8

Included

Limits

Team users

5

Included

Actions

Skills — build, validate, and publish

Included

Actions

Custom lead fields (beyond name/email)

Included

Actions

Escalation ticket creation

Included

Actions

Stripe billing support actions

Included

Actions

Web search

Included

Integrations

Native CRM lead delivery

Included

Integrations

Help Scout integration

Included

Integrations

MCP server (expose bot via MCP)

Included

Analytics

Conversation analytics

Included

Analytics

Question analytics

Included

Analytics

Conversation summaries & insights

Included

Sources

Source refresh

Weekly

Included

Features

Realtime voice agents

Included

Actions

Web search domain allowlist

Excluded

Business

Limits

DocsBots

10

Included

Limits

Source Pages

100k

Included

Limits

AI Credits / month

60k

Included

Limits

Actions per bot

12

Included

Limits

Team users

10

Included

Actions

Web search domain allowlist

Included

Analytics

Conversation topic reports

Included

Analytics

Conversation sentiment analysis

Included

Analytics

AI question reports

Included

Analytics

Data explorer

Included

Features

Client-side PII redaction

Included

Features

Unbranded chat widgets

Included

Features

Rate limiting

Included

Features

Per-bot roles (reselling/multi-workspace)

Included

Support

Priority support

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliance

Included

Features

Custom chat log retention

Excluded

Compliance

HIPAA available

Excluded

Enterprise

Limits

Custom Bot, Source, Question limits

Included

Limits

Custom Team size (seats)

Included

Features

Per-bot roles for reselling or multiple departments/workspaces

Included

AI

Azure OpenAI Service

Included

Features

Self-hosted options

Included

Features

IP logging

Included

Features

SSO options

Included

Limits

Custom AI credit allowance for deep research

Included

Support

Priority support & SLAs

Included

Support

Custom feature development

Included

Support

Custom invoices and Purchase Orders

Included

Support

ACH & Wire transfer payment methods

Included

Features

Custom chat log retention options

Included

Limits

Custom per-bot action limits

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliant

Included

Compliance

HIPAA available

Included

Compliance

Custom DPA

Included

Compliance

Custom contracts & legal addenda

Included

Compliance

Data residency options

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Coval

    • Starter: USD 100 monthly
    • Growth: USD 500 monthly
    • Enterprise: USD 4500 / month with annual commitment
    • Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
    • Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

DocsBot

    • Free: Free
    • Personal: USD 49 monthly
    • Standard: USD 149 monthly
    • Business: USD 499 monthly
    • Enterprise: Contact sales
    • Free plan — Free plan: Free
    • Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
    • Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
    • Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment