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Coval vs DocsBot

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.coval.ai

Plan Pricing Charged by Offer type
Starter — monthly
USD 100 monthly · USD 80 / month with annual commitment

$100 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed
Growth — monthly Highlighted
USD 500 monthly · USD 400 / month with annual commitment

$500 /mo Billed monthly

Flat · Billed monthly Standalone · Fixed

USD · US · source: docsbot.ai

Plan Pricing Charged by Offer type
Free plan — Free plan
Free

$0 /month

Flat Standalone · Free
Personal plan — Personal plan
USD 49 monthly · USD 49 / month with annual commitment

$49 /month

Flat Standalone · Fixed
Standard plan — Standard plan Highlighted
USD 149 monthly · USD 149 / month with annual commitment

$149 /month

Flat Standalone · Fixed
Business plan — Business plan
USD 499 monthly · USD 499 / month with annual commitment

$499 /month

Flat Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter — monthly

Highlights

Simulation minutes / mo

100

Included

Highlights

Monitored calls / mo

1,000

Included

Highlights

Trace retention

30 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Metrics per call

10

Included

Highlights

Voice models

Basic

Included

Highlights

Support

Community + email support

Included

Growth — monthly

Highlights

Simulation minutes / mo

1,000

Included

Highlights

Monitored calls / mo

10,000

Included

Highlights

Trace retention

90 days

Included

Highlights

Seats

Unlimited

Included

Highlights

Projects

Unlimited

Included

Highlights

Metrics per call

Unlimited

Included

Highlights

Voice models

Advanced

Included

Highlights

Support

Priority email + Slack channel

Included

DocsBot

Free plan — Free plan

Limits

DocsBots

1

Included

Limits

Source Pages

50

Included

Limits

AI Credits / month

100

Included

Limits

Actions per bot

No

Excluded

Limits

Team users

1

Included

Limits

Bot lifetime

30 days

Included

Features

Skills — build, validate, and publish

Excluded

Features

Remote MCP connections

Excluded

Features

Lead collection forms

Excluded

Features

Custom lead fields (beyond name/email)

Excluded

Features

Scheduling tools — Calendly, Cal.com, TidyCal

Excluded

Features

Escalation ticket creation

Excluded

Features

Custom action buttons

Excluded

Features

Stripe billing support actions

Excluded

Features

Web search

Excluded

Features

Web search domain allowlist

Excluded

Features

Integrations Zapier/Workflow automations

Excluded

Features

Slack integration

Excluded

Features

Help Scout integration

Excluded

Features

MCP server (expose bot via MCP)

Excluded

Features

Analytics Basic analytics

Excluded

Features

Question analytics

Excluded

Features

Conversation analytics

Excluded

Features

Conversation summaries & insights

Excluded

Features

Conversation topic reports

Excluded

Features

Conversation sentiment analysis

Excluded

Features

AI question reports

Excluded

Features

AI Premium embedding models

Excluded

Features

Context boost

Excluded

Features

Chat with images

Excluded

Features

Chat history

Excluded

Features

Screenshots in widgets/Help Scout

Excluded

Features

Realtime voice agents

Excluded

Features

Voice input in widget

Excluded

Features

Client-side PII redaction

Excluded

Features

Unbranded chat widgets

Excluded

Features

Rate limiting

Excluded

Features

Custom chat log retention

Excluded

Features

5x daily free tool usage

Excluded

Features

Per-bot roles (reselling/multi-workspace)

Excluded

Features

Sources Basic source types

Included

Included

Features

Paid source types

Excluded

Features

Cloud source types

Excluded

Features

Ticket source types

Excluded

Features

Train from images in HTML/Markdown

Excluded

Features

Advanced document parsing (2 AI credits/page)

Excluded

Features

Source refresh

Excluded

Features

Source tags for targeted retrieval

Excluded

Features

Customization Private bots

Excluded

Features

Duplicate bots

Excluded

Features

Glossary

Excluded

Features

Support Standard support

Excluded

Features

Priority support

Excluded

Features

Compliance SOC 2 Type II

Excluded

Features

GDPR compliance

Excluded

Features

Standard DPA

Excluded

Features

Standard contract terms

Excluded

Features

HIPAA available

Excluded

Features

Custom DPA

Excluded

Features

Data residency options

Excluded

Personal plan — Personal plan

Limits

DocsBots

1

Included

Limits

Source Pages

5k

Included

Limits

AI Credits / month

5k

Included

Limits

Actions per bot

3

Included

Limits

Team users

1

Included

Limits

Bot lifetime

Unlimited

Included

Features

Skills — build, validate, and publish

Excluded

Features

Remote MCP connections

Included

Included

Features

Lead collection forms

Included

Included

Features

Custom lead fields (beyond name/email)

Excluded

Features

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Included

Features

Escalation ticket creation

Excluded

Features

Custom action buttons

Included

Included

Features

Stripe billing support actions

Excluded

Features

Web search

Excluded

Features

Web search domain allowlist

Excluded

Features

Integrations Zapier/Workflow automations

Included

Included

Features

Slack integration

Included

Included

Features

Help Scout integration

Excluded

Features

MCP server (expose bot via MCP)

Excluded

Features

Analytics Basic analytics

Included

Included

Features

Question analytics

Excluded

Features

Conversation analytics

Excluded

Features

Conversation summaries & insights

Excluded

Features

Conversation topic reports

Excluded

Features

Conversation sentiment analysis

Excluded

Features

AI question reports

Excluded

Features

AI Premium embedding models

Included

Included

Features

Context boost

Included

Included

Features

Chat with images

Included

Included

Features

Chat history

Included

Included

Features

Screenshots in widgets/Help Scout

Excluded

Features

Realtime voice agents

Excluded

Features

Voice input in widget

Excluded

Features

Client-side PII redaction

Excluded

Features

Unbranded chat widgets

Excluded

Features

Rate limiting

Excluded

Features

Custom chat log retention

Excluded

Features

5x daily free tool usage

Included

Included

Features

Per-bot roles (reselling/multi-workspace)

Excluded

Features

Sources Basic source types

Included

Included

Features

Paid source types

Included

Included

Features

Cloud source types

Included

Included

Features

Ticket source types

Excluded

Features

Train from images in HTML/Markdown

Excluded

Features

Advanced document parsing (2 AI credits/page)

Excluded

Features

Source refresh

Monthly

Included

Features

Source tags for targeted retrieval

Excluded

Features

Customization Private bots

Included

Included

Features

Duplicate bots

Excluded

Features

Glossary

Excluded

Features

Support Standard support

Included

Included

Features

Priority support

Excluded

Features

Compliance SOC 2 Type II

Excluded

Features

GDPR compliance

Excluded

Features

Standard DPA

Excluded

Features

Standard contract terms

Excluded

Features

HIPAA available

Excluded

Features

Custom DPA

Excluded

Features

Data residency options

Excluded

Standard plan — Standard plan

Limits

DocsBots

3

Included

Limits

Source Pages

15k

Included

Limits

AI Credits / month

15k

Included

Limits

Actions per bot

8

Included

Limits

Team users

5

Included

Limits

Bot lifetime

Unlimited

Included

Features

Skills — build, validate, and publish

Included

Included

Features

Remote MCP connections

Included

Included

Features

Lead collection forms

Included

Included

Features

Custom lead fields (beyond name/email)

Included

Included

Features

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Included

Features

Escalation ticket creation

Included

Included

Features

Custom action buttons

Included

Included

Features

Stripe billing support actions

Included

Included

Features

Web search

Included

Included

Features

Web search domain allowlist

Excluded

Features

Integrations Zapier/Workflow automations

Included

Included

Features

Slack integration

Included

Included

Features

Help Scout integration

Included

Included

Features

MCP server (expose bot via MCP)

Included

Included

Features

Analytics Basic analytics

Included

Included

Features

Question analytics

Included

Included

Features

Conversation analytics

Included

Included

Features

Conversation summaries & insights

Included

Included

Features

Conversation topic reports

Excluded

Features

Conversation sentiment analysis

Excluded

Features

AI question reports

Excluded

Features

AI Premium embedding models

Included

Included

Features

Context boost

Included

Included

Features

Chat with images

Included

Included

Features

Chat history

Included

Included

Features

Screenshots in widgets/Help Scout

Included

Included

Features

Realtime voice agents

Included

Included

Features

Voice input in widget

Included

Included

Features

Client-side PII redaction

Excluded

Features

Unbranded chat widgets

Excluded

Features

Rate limiting

Excluded

Features

Custom chat log retention

Excluded

Features

5x daily free tool usage

Included

Included

Features

Per-bot roles (reselling/multi-workspace)

Excluded

Features

Sources Basic source types

Included

Included

Features

Paid source types

Included

Included

Features

Cloud source types

Included

Included

Features

Ticket source types

Included

Included

Features

Train from images in HTML/Markdown

Included

Included

Features

Advanced document parsing (2 AI credits/page)

Included

Included

Features

Source refresh

Weekly

Included

Features

Source tags for targeted retrieval

Included

Included

Features

Customization Private bots

Included

Included

Features

Duplicate bots

Included

Included

Features

Glossary

Included

Included

Features

Support Standard support

Included

Included

Features

Priority support

Excluded

Features

Compliance SOC 2 Type II

Excluded

Features

GDPR compliance

Excluded

Features

Standard DPA

Excluded

Features

Standard contract terms

Excluded

Features

HIPAA available

Excluded

Features

Custom DPA

Excluded

Features

Data residency options

Excluded

Business plan — Business plan

Limits

DocsBots

10

Included

Limits

Source Pages

100k

Included

Limits

AI Credits / month

60k

Included

Limits

Actions per bot

12

Included

Limits

Team users

10

Included

Limits

Bot lifetime

Unlimited

Included

Features

Skills — build, validate, and publish

Included

Included

Features

Remote MCP connections

Included

Included

Features

Lead collection forms

Included

Included

Features

Custom lead fields (beyond name/email)

Included

Included

Features

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Included

Features

Escalation ticket creation

Included

Included

Features

Custom action buttons

Included

Included

Features

Stripe billing support actions

Included

Included

Features

Web search

Included

Included

Features

Web search domain allowlist

Included

Included

Features

Integrations Zapier/Workflow automations

Included

Included

Features

Slack integration

Included

Included

Features

Help Scout integration

Included

Included

Features

MCP server (expose bot via MCP)

Included

Included

Features

Analytics Basic analytics

Included

Included

Features

Question analytics

Included

Included

Features

Conversation analytics

Included

Included

Features

Conversation summaries & insights

Included

Included

Features

Conversation topic reports

Included

Included

Features

Conversation sentiment analysis

Included

Included

Features

AI question reports

Included

Included

Features

AI Premium embedding models

Included

Included

Features

Context boost

Included

Included

Features

Chat with images

Included

Included

Features

Chat history

Included

Included

Features

Screenshots in widgets/Help Scout

Included

Included

Features

Realtime voice agents

Included

Included

Features

Voice input in widget

Included

Included

Features

Client-side PII redaction

Included

Included

Features

Unbranded chat widgets

Included

Included

Features

Rate limiting

Included

Included

Features

Custom chat log retention

Excluded

Features

5x daily free tool usage

Included

Included

Features

Per-bot roles (reselling/multi-workspace)

Included

Included

Features

Sources Basic source types

Included

Included

Features

Paid source types

Included

Included

Features

Cloud source types

Included

Included

Features

Ticket source types

Included

Included

Features

Train from images in HTML/Markdown

Included

Included

Features

Advanced document parsing (2 AI credits/page)

Included

Included

Features

Source refresh

Weekly

Included

Features

Source tags for targeted retrieval

Included

Included

Features

Customization Private bots

Included

Included

Features

Duplicate bots

Included

Included

Features

Glossary

Included

Included

Features

Support Standard support

Included

Included

Features

Priority support

Included

Included

Features

Compliance SOC 2 Type II

Included

Included

Features

GDPR compliance

Included

Included

Features

Standard DPA

Included

Included

Features

Standard contract terms

Included

Included

Features

HIPAA available

Excluded

Features

Custom DPA

Excluded

Features

Data residency options

Excluded

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Coval

  1. Source
    • Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
    • Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

DocsBot

  1. Source
    • Free plan — Free plan: Free
    • Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
    • Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
    • Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment