Skip to content

Chatbase vs Chatlio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

Flat Standalone · Contact sales

USD · US · source: chatlio.com

Plan Pricing Charged by Offer type
Starter
USD 29 monthly

$29 / month billed monthly

Flat Standalone · Fixed
Basic Highlighted
USD 49 monthly

$49 / month billed monthly

Flat Standalone · Fixed
Pro
USD 99 monthly

$99 / month billed monthly

Flat Standalone · Fixed
Business
USD 199 monthly

$199 / month billed monthly

Flat Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Chatlio

Starter

Highlights

operators

2

Included

Highlights

widgets

1

Included

Highlights

conversations / month

200

Included

Compare plan features

Triggers and auto-messages

Excluded

Compare plan features

Saved replies

Excluded

Compare plan features

White-label widget

Excluded

Compare plan features

Lead qualification and pre-chat questions

Excluded

Basic

Highlights

operators

Unlimited

Included

Highlights

widgets

1

Included

Highlights

conversations / month

1,000

Included

Compare plan features

Triggers and auto-messages

Included

Compare plan features

Saved replies

Included

Compare plan features

White-label widget

Excluded

Compare plan features

Lead qualification and pre-chat questions

Excluded

Pro

Highlights

operators

Unlimited

Included

Highlights

widgets

2

Included

Highlights

conversations / month

3,000

Included

Compare plan features

Triggers and auto-messages

Included

Compare plan features

Saved replies

Included

Compare plan features

White-label widget

Included

Compare plan features

Lead qualification and pre-chat questions

Included

Business

Highlights

operators

Unlimited

Included

Highlights

widgets

5

Included

Highlights

conversations / month

5,000

Included

Compare plan features

Triggers and auto-messages

Included

Compare plan features

Saved replies

Included

Compare plan features

White-label widget

Included

Compare plan features

Lead qualification and pre-chat questions

Included

Enterprise

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Chatlio

    • Starter: USD 29 monthly
    • Basic: USD 49 monthly
    • Pro: USD 99 monthly
    • Business: USD 199 monthly
    • Enterprise: Contact sales
    • Starter: USD 29 monthly
    • Basic: USD 49 monthly
    • Pro: USD 99 monthly