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Chatway vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatway.app

Plan Pricing Charged by Offer type
Free
Free

$0 Free forever

Flat · /month Standalone · Free
Solo
USD 29 monthly · USD 24 / month with annual commitment

$24 $29 Save $60 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Team Highlighted
USD 79 monthly · USD 65 / month with annual commitment

$65 $79 Save $168 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed
Plus
USD 149 monthly · USD 119 / month with annual commitment

$119 $149 Save $360 yearly /month (Billed yearly)

Flat · /month Standalone · Fixed

USD · US · source: www.liveagent.com

Plan Pricing Charged by Offer type
Small business
USD 19 monthly · USD 15 / month with annual commitment

$19 per agent/month billed monthly; $15 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Medium business
USD 35 monthly · USD 29 / month with annual commitment

$35 per agent/month billed monthly; $29 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Large business Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$59 per agent/month billed monthly; $49 per agent/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
USD 85 monthly · USD 69 / month with annual commitment

$85 per agent/month billed monthly; $69 per agent/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included

1 seat total

1

Limited

Highlights

30 days chat history

30 days

Limited

Chat Management

FAQs & canned responses

Included

Highlights

iOS and Android mobile apps

Included

Highlights

Unlimited conversations

Included

Widget Customization & Targeting

Widget customization

Included

Integrations & Apps

Buttons for social chat channels

Included

Highlights

Unlimited contacts

30 days

Limited

Highlights

Unlimited chat history

30 days

Limited

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Solo

Highlights

Everything in Free

Included

Seats included

1 seat total

1

Included

Highlights

Unlimited chat history

Unlimited

Included

Store Integration (Shopify & WooCommerce)

Shopify & WooCommerce full sync

Included

Integrations & Apps

Integration

Included

Multilingual Support

Live translation

Included

Highlights

Remove Chatway branding

Included

Highlights

Unlimited contacts

Unlimited

Included

Highlights

Automations

Excluded

Highlights

Help Center

Excluded

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Team

Highlights

Everything in Solo

Included

Seats included

4 seats total

4

Included

Automation & Workflows

Automation & Workflows

Included

Highlights

Help Center

Included

Highlights

Unlimited chat history

Unlimited

Included

Highlights

Multi-widget support

Excluded

Highlights

Setup multiple inboxes

Excluded

Plus

Highlights

Everything in Team

Included

Seats included

10 seats total

10

Included

Highlights

Multiple widgets

Included

Highlights

Multiple inboxes

Included

Highlights

Priority support

Included

Highlights

Multiple help centers

Included

Highlights

Unlimited chat history

Unlimited

Included

LiveAgent

Small business

Plan card

Ticketing

Included

Plan card

Live chat

Included

Plan card

Knowledge base

Included

Plan card

Automation rules

Included

Medium business

Plan card

Call center and IVR

Included

Plan card

Reports

Included

Plan card

Proactive chat invitations

Included

Plan card

SSO and custom roles

Included

Large business

Plan card

Time tracking

Included

Plan card

Audit log

Included

Plan card

Facebook, Instagram, X, Viber, Telegram, and WhatsApp

Included

Enterprise

Plan card

Dedicated account manager

Included

Plan card

Priority support

Included

Plan card

Assisted channel integration

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

  1. Source
    • Free: Free
    • Solo: USD 29 monthly · USD 24 / month with annual commitment
    • Team: USD 79 monthly · USD 65 / month with annual commitment
    • Plus: USD 149 monthly · USD 119 / month with annual commitment
  2. Source
    • Free: Free

LiveAgent

  1. Source
    • Small business: USD 19 monthly · USD 15 / month with annual commitment
    • Medium business: USD 35 monthly · USD 29 / month with annual commitment
    • Large business: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: USD 85 monthly · USD 69 / month with annual commitment