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ChatBot.com vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbot.com

Plan Pricing Charged by Offer type
Let's talk
Contact sales

talk to Sales

Other Standalone · Contact sales
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ChatBot.com

Let's talk

Essential

Highlights

Essential

Included

Highlights

Plan includes:

Included

Highlights

AI Agent

Included

Highlights

Support and automation

Included

Highlights

Channels and selling

Included

Highlights

Free 14-day trial. No credit card required.

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

AI Agent

Included

Highlights

Team and scale

Included

Highlights

Automation and campaigns

Included

Highlights

Free 14-day trial. No credit card required.

Included

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

ChatBot.com

  1. Source
    • Let's talk: Contact sales
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly