Respond.io vs Vision Helpdesk Cloud

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Respond.io

See full pricing history

USD · US · source: respond.io

Plan	Pricing	Charged by	Offer type
Starter	USD 99 monthly · USD 79 / month with annual commitment $ 79 /month $1,188 $948/yr (billed yearly)	Flat · /month	Standalone · Fixed
Growth Highlighted	USD 199 monthly · USD 159 / month with annual commitment $ 159 /month $2,388 $1,908/yr (billed yearly)	Flat · /month	Standalone · Fixed
Advanced	USD 349 monthly · USD 279 / month with annual commitment $ 279 /month $4,188 $3,348/yr (billed yearly)	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Custom	Flat	Standalone · Contact sales

Vision Helpdesk Cloud

See full pricing history

USD · US · source: www.visionhelpdesk.com

Plan	Pricing	Charged by	Offer type
Starter Help Desk	USD 15 monthly · USD 12 / month with annual commitment $15/agent month-to-month or $12/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Help Desk	USD 25 monthly · USD 20 / month with annual commitment $25/agent month-to-month or $20/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Satellite Help Desk Highlighted	USD 30 monthly · USD 24 / month with annual commitment $30/agent month-to-month or $24/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Service Desk	USD 40 monthly · USD 32 / month with annual commitment $40/agent month-to-month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Service Desk	USD 60 monthly · USD 48 / month with annual commitment $60/agent month-to-month or $48/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Respond.io

Starter

Includes Team & Custom Inboxes: Included
Includes Mobile App: Included
Includes AI Prompt: Included
Includes AI Assist: Included
Includes Basic Reports: Included
Includes Two-Factor Authentication (2FA): Included
Includes Growth Widgets: Included
Usage Users: 5

Limited
Usage Monthly Active Contacts: Unlimited

Included
Usage AI Credits: 5,000

Included

Growth

Includes Broadcasts: Included
Includes Workflows automation: Included
Includes AI Agents: Included
Includes Advanced Reports: Included
Includes Zapier & Make Integrations: Included
Includes Developer API: Included
Usage Users: 10

Limited
Usage Monthly Active Contacts: Starts with 1,000

Limited
Usage AI Credits: Starts with 10,000

Included

Advanced

Includes Mask Phone Number & Email Address: Included
Includes Multiple Workspaces: Included
Includes HTTP Requests in Workflows: Included
Includes Incoming & Outgoing Webhooks: Included
Includes Single Sign-On (SSO): Included
Includes Custom Channels: Included
Usage Users: 10

Limited
Usage Monthly Active Contacts: Starts with 1,000

Limited
Usage AI Credits: Starts with 20,000

Included

Enterprise

Includes Unlimited Users: Unlimited

Included
Includes Higher limit of workspaces: Included
Includes Higher API rate limits: Included
Usage Monthly Active Contacts: Custom

Limited
Usage AI Credits: Starts with 40,000

Included

Vision Helpdesk Cloud

Starter Help Desk

Plan card Cloud helpdesk: Included
Plan card Ticket management: Included
Plan card US, UK, EU, and India hosting: Included
Plan card Software updates: Included

Pro Help Desk

Plan card Professional helpdesk: Included
Plan card Customer portal: Included
Plan card Support workflows: Included
Plan card Software updates: Included

Satellite Help Desk

Plan card Multibrand support: Included
Plan card Satellite portals: Included
Plan card Cloud hosting: Included
Plan card Support updates: Included

Pro Service Desk

Plan card Service-desk workflows: Included
Plan card Cloud deployment: Included
Plan card Agent support tools: Included
Plan card Software updates: Included

Enterprise Service Desk

Plan card Enterprise service desk: Included
Plan card Advanced workflows: Included
Plan card Enterprise controls: Included
Plan card Cloud hosting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Respond.io

September 21, 2026
Official pricing page
- Starter: USD 99 monthly · USD 79 / month with annual commitment
- Growth: USD 199 monthly · USD 159 / month with annual commitment
- Advanced: USD 349 monthly · USD 279 / month with annual commitment
- Enterprise: Contact sales
August 31, 2026
Official pricing page
- Starter: USD 99 monthly · USD 79 / month with annual commitment
- Growth: USD 199 monthly · USD 159 / month with annual commitment
- Advanced: USD 349 monthly · USD 279 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 99 monthly · USD 79 / month with annual commitment
- Growth: USD 199 monthly · USD 159 / month with annual commitment
- Advanced: USD 349 monthly · USD 279 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- starter — default: USD 79 monthly · USD 79 / month with annual commitment
- growth — default: USD 159 monthly · USD 159 / month with annual commitment
- advanced — default: USD 279 monthly · USD 279 / month with annual commitment

Vision Helpdesk Cloud

August 27, 2026
Official pricing page
- Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
- Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
- Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
- Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment