Freshchat vs Tars

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium	Free $0 /month	Flat · /month	Standalone · Free
Premium	USD 499 monthly $499 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Custom Pricing	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

Tars

Freemium

Highlights Conversations per month: 50

Included
Highlights Basic LLM models: Included
Highlights Knowledge Bases: 5

Included
Highlights Access to help guides: Included
Highlights Community support: Included
Highlights Data encryption: Included
Highlights Data retention: 1 month

Included

Premium

Highlights Conversations required per month: 500 1K 2K 5K 10K

Included
Highlights Advanced LLM models: Included
Highlights Knowledge Bases: 20

Included
Highlights Live Chat support: Included
Highlights ISO & SOC 2 Compliance: Included
Highlights Data retention: 12 months

Included

Enterprise

Highlights Configurable volume: Included
Highlights White-glove onboarding: Included
Highlights Knowledge Bases: Unlimited

Included
Highlights Custom integrations: Included
Highlights Dedicated account manager: Included
Highlights Role-based access control: Included
Highlights HIPAA, ISO, & SOC 2 Compliance: Included
Highlights SSO: Included
Highlights Configurable data retention: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Freshchat

August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

Tars

September 21, 2026
Official pricing page
- Freemium: Free
- Premium: USD 499 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment