Social Intents vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter	USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat	Standalone · Fixed
Basic	USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat	Standalone · Fixed
Pro Highlighted	USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat	Standalone · Fixed
Business	USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat	Standalone · Fixed
Lite	USD 29 monthly · USD 21 / month with annual commitment $29/month ($21/month billed annually)	Flat	Standalone · Fixed
Agency	Contact sales	Flat	Standalone · Contact sales
Enterprise	Contact sales Contact us for Enterprise pricing.	Flat	Standalone · Contact sales

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Elite	USD 165 monthly $165 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Industry Experience Clouds Highlighted	USD 225 monthly $225 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Social Intents

Starter

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations/mo: 250

Included
Highlights AI trained URLs: 200

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 1 number each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 5 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 10 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

Lite

Highlights Seats: 1

Included
Highlights Chat Widgets: 1

Included
Highlights Conversations per month: 60

Included

Agency

Highlights White-label branding: Included
Highlights Reseller dashboard: Included
Highlights Volume discounts: Included
Highlights Dedicated partner manager: Included

Enterprise

Highlights Custom AI training: Included
Highlights Dedicated support: Included
Highlights SLA guarantees: Included
Highlights Volume discounts: Included

Talkdesk

Digital Essentials

Key features CXA Digital Engagement (Email, Chat, SMS, Social Messaging): Included
Key features Studio & Routing: Included
Key features Connections: Included
Key features API Access: Included
Key features Real-time Dashboards (Live): Included
Key features Guardian: Included

Voice Essentials

Key features CXA Voice Engagement: Included
Key features Speech Recognition: Included
Key features Voicemail Transcription: Included
Key features Studio & Routing: Included
Key features Business Intelligence (Explore): Included
Key features API Access: Included

Elite

Everything in essentials, plus Custom Reporting with Live and Explore: Included
Everything in essentials, plus Screen Recording: Included
Everything in essentials, plus Performance Management: Included
Everything in essentials, plus Workforce Management: Included
Everything in essentials, plus Automated Notifications: Included

Industry Experience Clouds

All Elite edition capabilities, plus Financial Services: Included
All Elite edition capabilities, plus Insurance: Included
All Elite edition capabilities, plus Healthcare & Life Sciences: Included
All Elite edition capabilities, plus Retail & Consumer Goods: Included
All Elite edition capabilities, plus Travel & Hospitality: Included
All Elite edition capabilities, plus Utilities: Included
All Elite edition capabilities, plus Commercial & Residential Services: Included
All Elite edition capabilities, plus Government (custom-priced): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Social Intents

September 21, 2026
Official pricing page
- Starter: USD 39 / month with annual commitment
- Basic: USD 69 / month with annual commitment
- Pro: USD 99 / month with annual commitment
- Business: USD 199 / month with annual commitment
- Lite: USD 29 monthly · USD 21 / month with annual commitment
- Agency: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment

Talkdesk

September 21, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly
August 27, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly