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DocsBot vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: docsbot.ai

Plan Pricing Charged by Offer type
Free
Free

$0 /month

Flat · /month Standalone · Free
Personal
USD 49 monthly

$49 /month

Flat · /month Standalone · Fixed
Standard Highlighted
USD 149 monthly

$149 /month

Flat · /month Standalone · Fixed
Business
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Contact us for your custom quote

Flat Standalone · Contact sales

USD · US · source: www.usefini.com

Plan Pricing Charged by Offer type
Growth
USD 0 per resolved ticket

$0.89 /resolved ticket. Total tickets included every month 3,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.89 per resolution (overage table: 2,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Scale Highlighted
USD 0 per resolved ticket

$0.69 /resolved ticket. Most Chosen. Total tickets included every month 10,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.69 per resolution (overage table: 8,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Enterprise
USD 0 per resolved ticket

$0.49 /resolved ticket. Contact us. Total tickets included every month Unlimited tickets upto. PER RESOLUTION · ENTERPRISE from $0.49. Overage: Contact us. Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

DocsBot

Free

Limits

DocsBots

1

Included

Limits

Source Pages

50

Included

Limits

AI Credits / month

100

Included

Limits

Team users

1

Included

Limits

Bot lifetime

30-day expiry

Limited

Sources

Basic source types

Included

Limits

Actions per bot

Excluded

Personal

Limits

DocsBots

1

Included

Limits

Source Pages

5k

Included

Limits

AI Credits / month

5k

Included

Limits

Actions per bot

3

Included

Limits

Team users

1

Included

Limits

Bot lifetime

Unlimited

Included

Actions

Remote MCP connections

Included

Actions

Lead collection forms

Included

Actions

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Actions

Custom action buttons

Included

Integrations

Zapier/Workflow automations

Included

Integrations

Slack integration

Included

Integrations

Messenger, WhatsApp, and Telegram

Included

Analytics

Basic analytics

Included

AI

Premium embedding models

Included

Sources

Source refresh

Monthly

Included

Actions

Skills — build, validate, and publish

Excluded

Standard

Limits

DocsBots

3

Included

Limits

Source Pages

15k

Included

Limits

AI Credits / month

15k

Included

Limits

Actions per bot

8

Included

Limits

Team users

5

Included

Actions

Skills — build, validate, and publish

Included

Actions

Custom lead fields (beyond name/email)

Included

Actions

Escalation ticket creation

Included

Actions

Stripe billing support actions

Included

Actions

Web search

Included

Integrations

Native CRM lead delivery

Included

Integrations

Help Scout integration

Included

Integrations

MCP server (expose bot via MCP)

Included

Analytics

Conversation analytics

Included

Analytics

Question analytics

Included

Analytics

Conversation summaries & insights

Included

Sources

Source refresh

Weekly

Included

Features

Realtime voice agents

Included

Actions

Web search domain allowlist

Excluded

Business

Limits

DocsBots

10

Included

Limits

Source Pages

100k

Included

Limits

AI Credits / month

60k

Included

Limits

Actions per bot

12

Included

Limits

Team users

10

Included

Actions

Web search domain allowlist

Included

Analytics

Conversation topic reports

Included

Analytics

Conversation sentiment analysis

Included

Analytics

AI question reports

Included

Analytics

Data explorer

Included

Features

Client-side PII redaction

Included

Features

Unbranded chat widgets

Included

Features

Rate limiting

Included

Features

Per-bot roles (reselling/multi-workspace)

Included

Support

Priority support

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliance

Included

Features

Custom chat log retention

Excluded

Compliance

HIPAA available

Excluded

Enterprise

Limits

Custom Bot, Source, Question limits

Included

Limits

Custom Team size (seats)

Included

Features

Per-bot roles for reselling or multiple departments/workspaces

Included

AI

Azure OpenAI Service

Included

Features

Self-hosted options

Included

Features

IP logging

Included

Features

SSO options

Included

Limits

Custom AI credit allowance for deep research

Included

Support

Priority support & SLAs

Included

Support

Custom feature development

Included

Support

Custom invoices and Purchase Orders

Included

Support

ACH & Wire transfer payment methods

Included

Features

Custom chat log retention options

Included

Limits

Custom per-bot action limits

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliant

Included

Compliance

HIPAA available

Included

Compliance

Custom DPA

Included

Compliance

Custom contracts & legal addenda

Included

Compliance

Data residency options

Included

Fini AI

Growth

What's included

Whole platform

Included

What's included

Implementation

Included

Included

What's included

Voice AI, with standard rate card

Included

What's included

Shared customer success

Included

What's included

Priority email support

Included

What's included

Monthly ticket allowance

3,000 tickets

Limited

Scale extras

White-glove onboarding

Excluded

Scale extras

Dedicated AI engineer

Excluded

Security & Quality

SSO & SAML

Excluded

Custom Actions (Scale Extras)

Slack agent

Excluded

Custom Actions (Scale Extras)

Custom API actions

Excluded

Custom Actions (Scale Extras)

Multi-language support

Excluded

Custom Actions (Scale Extras)

Nightly Knowledge Atlas scan

Excluded

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

Scale

What's included

Everything in Growth

Included

What's included

White-glove onboarding

Included

What's included

Dedicated AI engineer

Included

What's included

Nightly Knowledge Atlas scan

Included

What's included

Slack agent + SSO

Included

What's included

Multi-language support

Included

What's included

Monthly ticket allowance

10,000 tickets

Limited

Custom Actions (Scale Extras)

Custom API actions

Included

Custom Actions (Scale Extras)

Scheduled reports

Included

Custom Actions (Scale Extras)

Outbound webhooks

Included

Custom Actions (Scale Extras)

Quarterly business reviews

Included

Security & Quality

SSO & SAML

Included

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

What's included

90-day free pilot

Excluded

Enterprise

What's included

Everything in Scale

Included

What's included

90-day free pilot

Included

What's included

Dedicated engineer pod

15-min SLA

Included

What's included

Uptime SLA · premium support

Included

What's included

Custom helpdesk integration

Included

What's included

Admin & audit logs

Included

What's included

Monthly ticket allowance

Unlimited tickets

Included

Critical Priority Functions (Enterprise Extras)

Hot standby + failover

Included

Critical Priority Functions (Enterprise Extras)

Data residency + BAA/DPA

Included

Critical Priority Functions (Enterprise Extras)

Switching-cost credit

Upto $50,000

Included

Critical Priority Functions (Enterprise Extras)

Full decision audit trail

Included

Critical Priority Functions (Enterprise Extras)

Hourly knowledge updates

Included

Critical Priority Functions (Enterprise Extras)

Model version control

Included

Critical Priority Functions (Enterprise Extras)

No price increases

Included

Critical Priority Functions (Enterprise Extras)

Quarterly AI researcher sessions

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

DocsBot

    • Free: Free
    • Personal: USD 49 monthly
    • Standard: USD 149 monthly
    • Business: USD 499 monthly
    • Enterprise: Contact sales
    • Free plan — Free plan: Free
    • Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
    • Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
    • Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment

Fini AI

    • Growth: USD 0 per resolved ticket
    • Scale: USD 0 per resolved ticket
    • Enterprise: USD 0 per resolved ticket
    • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
    • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
    • Enterprise — default: Contact sales