LiveAgent vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 19 monthly $ 19 /mo	Flat · /mo	Standalone · Fixed
Team	USD 49 monthly $ 49 /mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales talk to Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

LiveChat

Starter

Highlights Text Intelligence: Included
Highlights Track up to 100 visitors: Included
Highlights 1 recurring campaign: Included
Highlights 60-day chat history: Included
Highlights Basic widget customization: Included
Highlights 24/7/365 Support: Included
Highlights 1 user: Included

Team

Highlights Text Intelligence: Included
Highlights Track up to 400 visitors: Included
Highlights Unlimited campaigns: Included
Highlights Unlimited chat history: Included
Highlights Full widget customization: Included
Highlights Basic reporting: Included
Highlights Unlimited users: Included

Enterprise

Highlights Tell us about yourself and we’ll get back to you shortly.: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment

LiveChat

August 27, 2026 Source
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales