Freshchat vs Saysimple

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Saysimple

See full pricing history

EUR · US · source: www.saysimple.com

Plan	Pricing	Charged by	Offer type
Grow	EUR 139 monthly · EUR 119 / month with annual commitment €119 /month €139 per month	Flat · /month	Standalone · Fixed
Scale Highlighted	EUR 349 monthly · EUR 289 / month with annual commitment €289 /month €349 per month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

Saysimple

Grow

Included in the package Users: 3

Included
Included in the package Contacts included: 2.000

Included
Included in the package Conversation history: 90 days

Included
Included in the package WhatsApp channels included: 1

Included
General features Flow Builder: Available as add-on

Excluded
General features Zapier integration: Available as add-on

Excluded
General features API, webhooks & plug-in development kit: Excluded
General features Custom integration: Excluded
General features Customer succes manager: Excluded

Scale

Included in the package Users: 5

Included
Included in the package Contacts included: 5.000

Included
Included in the package Conversation history: 365 days

Included
Included in the package WhatsApp channels included: 2

Included
General features Flow Builder: Included
General features Zapier integration: Included
General features API, webhooks & plug-in development kit: Included
General features Custom integration: Included
General features Customer succes manager: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Freshchat

August 27, 2026 Source
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

Saysimple

August 27, 2026 Source
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
August 27, 2026 Source
- Grow: EUR 139 monthly
- Scale: EUR 349 monthly