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Letterbook vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.letterbook.ai

Plan Pricing Charged by Offer type
Starter — default
USD 50 monthly · USD 50 / month with annual commitment

$50 per month

Flat · per month Standalone · Fixed
Growth — default Highlighted
USD 200 monthly · USD 200 / month with annual commitment

$200 per month

Flat · per month Standalone · Fixed
Enterprise — default
Contact sales

Let's talk per month

Flat · per month Standalone · Contact sales

INR · US · source: www.zoho.com

Plan Pricing Charged by Offer type
Free
Free

Free forever with three user licenses

Flat · per month Standalone · Free
Express
INR 420 / month with annual commitment

₹420/user/month billed annually

Seat · per user or agent Standalone · Fixed
Standard
INR 800 / month with annual commitment

₹800/user/month billed annually

Seat · per user or agent Standalone · Fixed
Professional
INR 1400 / month with annual commitment

₹1,400/user/month billed annually

Seat · per user or agent Standalone · Fixed
Enterprise
INR 2400 / month with annual commitment

₹2,400/user/month billed annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Letterbook

Starter — default

Highlights

Seats

3 seats

Included

Highlights

Tickets per month

300 tickets / month

Included

Highlights

Integrations

Integrate your database & Stripe

Included

Highlights

Inbox

Unified inbox for all your channels

Included

Growth — default

Highlights

Seats

10 seats

Included

Highlights

Tickets per month

1,000 tickets / month

Included

Highlights

Channels and integrations

All channels and integrations

Included

Highlights

Support

Priority support

Included

Enterprise — default

Highlights

Seats

Custom seats

Included

Highlights

Tickets per month

3,000+ tickets / month

Included

Highlights

Security

SSO & SAML

Included

Highlights

Account management

Dedicated account manager

Included

Zoho Desk

Free

Plan card

3 user licenses

Included

Plan card

Email ticketing

Included

Plan card

Customer contacts and accounts

Included

Express

Plan card

Email support channels

Included

Plan card

Social media support

Included

Plan card

Contacts and accounts

Included

Standard

Plan card

Everything in Express

Included

Plan card

Business messaging

Included

Plan card

Live chat widget

Included

Professional

Plan card

Everything in Standard

Included

Plan card

Telephony

Included

Plan card

Advanced dashboards

Included

Enterprise

Plan card

Everything in Professional

Included

Plan card

Live chat with Zoho SalesIQ

Included

Plan card

Enterprise controls

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Letterbook

  1. Source
    • Starter — default: USD 50 monthly · USD 50 / month with annual commitment
    • Growth — default: USD 200 monthly · USD 200 / month with annual commitment
    • Enterprise — default: Contact sales

Zoho Desk

  1. Source
    • Free: Free
    • Express: INR 420 / month with annual commitment
    • Standard: INR 800 / month with annual commitment
    • Professional: INR 1400 / month with annual commitment
    • Enterprise: INR 2400 / month with annual commitment