See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
USD · US · source: www.helpscout.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free
|
Free
Free plan |
Flat | Standalone · Free |
USD · US · source: www.talkdesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Digital Essentials
|
USD 85 monthly
$85 USD per user, per month |
Seat · per user or agent | Standalone · Fixed |
|
Voice Essentials
|
USD 105 monthly
$105 USD per user, per month |
Seat · per user or agent | Standalone · Fixed |
|
Elite
|
USD 165 monthly
$165 USD per user, per month |
Seat · per user or agent | Standalone · Fixed |
|
Industry Experience Clouds
|
USD 225 monthly
$225 USD per user, per month |
Seat · per user or agent | Standalone · Fixed |
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Highlights
Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.
Highlights
The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.
Highlights
Just need the basics?
Plan card
Email, chat, SMS, and social messaging
Plan card
Studio and routing
Plan card
API access
Plan card
Real-time dashboards
Plan card
Voice engagement
Plan card
Speech recognition
Plan card
Voicemail transcription
Plan card
Business intelligence
Plan card
Custom reporting
Plan card
Screen recording
Plan card
Performance management
Plan card
Workforce management
Plan card
Elite capabilities
Plan card
Industry-specific configurations
Plan card
Financial-services, healthcare, retail, and travel options