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Drag vs Helpwise

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$12 /user/mo billed yearly · $16 billed monthly

Seat · per user/month Standalone · Fixed
Plus
USD 22 monthly · USD 18 / month with annual commitment

$18 /user/mo billed yearly · $22 billed monthly

Seat · per user/month Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$24 /user/mo billed yearly · $30 billed monthly

Seat · per user/month Standalone · Fixed

USD · US · source: helpwise.io

Plan Pricing Charged by Offer type
Standard — Standard
USD 15 monthly · USD 12 / month with annual commitment

$15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)

Seat · $15 / user / month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights

Shared inboxes in Gmail

Included

Highlights

Automation rules

10

Included

Highlights

Reporting window

3 months

Included

Plus

Highlights

AI assistants

Included

Highlights

Automation rules

Unlimited

Included

Highlights

Reporting window

6 months

Included

Pro

Highlights

WhatsApp channel

Included

Highlights

Agent API and MCP access

Included

Highlights

SLA rules

Included

Helpwise

Standard — Standard

Highlights

Minimum users

2

Included

Highlights

Maximum users

10

Included

Highlights

Shared Inboxes

3

Included

Highlights

Saved Replies

15

Included

Highlights

Help Center / Knowledge Base

Included

Highlights

Channels

Email, Live Chat and Facebook

Included

Highlights

Personal Email inbox per user

1

Included

Highlights

Analytics

Standard

Included

Highlights

Integrations

Standard

Included

Highlights

Collaboration Features

Notes, Mentions, Collision Detection and Shared Drafts

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

  1. Source
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment

Helpwise

  1. Source
    • Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment