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Conduit AI vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.conduit.ai

Plan Pricing Charged by Offer type
Messaging
USD 18 monthly

Starting rate $ 18 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 40 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest
USD 30 monthly

Starting rate $ 30 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 60 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest + Devices
USD 36 monthly

Starting rate $ 36 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 80 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Full Suite
USD 48 monthly

Starting rate $ 48 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 100 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Startup
USD 899 monthly

0–25 units. The full feature set, designed to help scale your operations with no implementation fee. 2,000 credits / mo $ 899 / mo

Flat · / mo Standalone · Fixed

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Messaging

Highlights

Credits

40 credits / unit / mo

Included

Highlights

Unified inbox, every channel

Included

Highlights

Voice AI, inbound and outbound

Included

Highlights

PMS and OTA integrations

Included

Highlights

Operator, workflows, escalation

Included

Highlights

Analytics and reporting

Included

Guest

Highlights

Credits

60 credits / unit / mo

Included

Highlights

Everything in Messaging

Included

Highlights

In-portal AI concierge

Included

Highlights

Rich-media guidebooks

Included

Highlights

Damage waivers, no SKU fee

Included

Highlights

Upsells with One-click Payment

Included

Guest + Devices

Highlights

Credits

80 credits / unit / mo

Included

Highlights

Everything in Guest

Included

Highlights

Smart home integration

Included

Highlights

Portal-integrated smart devices

Included

Highlights

Access Codes for Guests and Team

Included

Highlights

Device management workflows

Included

Full Suite

Highlights

Credits

100 credits / unit / mo

Included

Highlights

Everything in Guest + Devices

Included

Highlights

Tasks and Workforce

Included

Highlights

Agentic operations workflows

Included

Highlights

Scheduling and dispatch

Included

Highlights

Inventory Management

Included

Startup

Highlights

Credits

2,000 credits / mo

Included

Highlights

The full feature set

Included

Highlights

No implementation fee

Included

Highlights

Units

0–25 units

Limited

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Conduit AI

    • Messaging: USD 18 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly