Coval vs Front

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter — monthly	USD 100 monthly · USD 80 / month with annual commitment $100 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed
Growth — monthly Highlighted	USD 500 monthly · USD 400 / month with annual commitment $500 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed

Front

See full pricing history

USD · US · source: front.com

Plan	Pricing	Charged by	Offer type
Starter — up to 10 seats	USD 25 monthly · USD 25 / month with annual commitment $25 /seat/mo, up to 10 seats	Seat · per seat / month	Standalone · Fixed
Professional — up to 50 seats	USD 65 monthly · USD 65 / month with annual commitment $65 /seat/mo, up to 50 seats	Seat · per seat / month	Standalone · Fixed
Enterprise — most popular Highlighted	USD 105 monthly · USD 105 / month with annual commitment $105 /seat/mo	Seat · per seat / month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter — monthly

Highlights Simulation minutes / mo: 100

Included
Highlights Monitored calls / mo: 1,000

Included
Highlights Trace retention: 30 days

Included
Highlights Seats: Unlimited

Included
Highlights Metrics per call: 10

Included
Highlights Voice models: Basic

Included
Highlights Support: Community + email support

Included

Growth — monthly

Highlights Simulation minutes / mo: 1,000

Included
Highlights Monitored calls / mo: 10,000

Included
Highlights Trace retention: 90 days

Included
Highlights Seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Metrics per call: Unlimited

Included
Highlights Voice models: Advanced

Included
Highlights Support: Priority email + Slack channel

Included

Front

Starter — up to 10 seats

Highlights Communication channels: Email, Front Chat, or SMS

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights AI Topics: Included
Highlights Automation rules: Included
Highlights Basic analytics: Included
Highlights No-code public knowledge base: Included
Highlights AI add-ons available: Excluded

Professional — up to 50 seats

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Macros and automation rules: Included
Highlights Advanced analytics: Included
Highlights Multiple workspaces: Up to 5

Included
Highlights SSO and SCIM: Included
Highlights AI add-ons available: Excluded

Enterprise — most popular

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Smart rules: Included
Highlights Multi-language knowledge base: Included
Highlights Custom roles and permissions: Included
Highlights AI Copilot, QA, and CSAT included: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Coval

August 27, 2026 Source
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

Front

August 27, 2026 Source
- Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
- Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
- Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment