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Desku.io vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0

Flat Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights

For solopreneurs and entrepreneurs. Your first shared Inbox.

Included

Growth

Highlights

Includes 6 Agents

Included

Highlights

Includes 5,000 Customer Profiles

Included

Highlights

5 Shared Inboxes

Included

Highlights

Eva AI

Included

Highlights

Unlimited Eva AI with BYOK Bring your own API key

Included

Highlights

1 Chat Widget

Included

Highlights

1 Chat Bot

Included

Highlights

Limited Ticket Automation

Included

Highlights

Limited Integrations

Included

Advance

Highlights

Includes 12 Agents

Included

Highlights

Includes 50,000 Customer Profiles

Included

Highlights

Unlimited Shared Inboxes

Included

Highlights

Eva AI

Included

Highlights

Unlimited Eva AI with BYOK Bring your own API key

Included

Highlights

Eligible for Copilot Addon

Included

Highlights

2 Chat Widgets

Included

Highlights

2 Chat Bots

Included

Highlights

Limited Ticket Automation

Included

Highlights

Integrations including Shopify & WooCommerce

Included

Highlights

1 Facebook Page + 1 Instagram Account

Included

Highlights

White Label & CNAME

Included

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Desku.io

  1. Source
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly