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LiveChat vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.livechat.com

Plan Pricing Charged by Offer type
Starter
USD 19 monthly

$ 19 /mo

Flat · /mo Standalone · Fixed
Team
USD 49 monthly

$ 49 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales

talk to Sales

Other Standalone · Contact sales

USD · US · source: livehelpnow.net

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Highlights

Text Intelligence

Included

Highlights

Track up to 100 visitors

Included

Highlights

1 recurring campaign

Included

Highlights

60-day chat history

Included

Highlights

Basic widget customization

Included

Highlights

24/7/365 Support

Included

Highlights

1 user

Included

Team

Highlights

Text Intelligence

Included

Highlights

Track up to 400 visitors

Included

Highlights

Unlimited campaigns

Included

Highlights

Unlimited chat history

Included

Highlights

Full widget customization

Included

Highlights

Basic reporting

Included

Highlights

Unlimited users

Included

Enterprise

Highlights

Tell us about yourself and we’ll get back to you shortly.

Included

LiveHelpNow

Essential

Highlights

Live chat

Included

Highlights

Knowledge base

Included

Highlights

Support portal for customers

Included

Highlights

Unlimited articles

Included

Highlights

Surveys and canned responses

Included

Highlights

Secure forms

Included

Highlights

Conversion tracking

Included

Highlights

Social channel support

Included

Highlights

Basic automations

Included

Highlights

Basic reporting

Included

Highlights

One chat domain

Included

Highlights

One knowledge base

Included

Professional

Highlights

Ticketing

Included

Highlights

Workforce management features

Included

Highlights

Advanced automations

Included

Highlights

Performance dashboards and KPI reporting

Included

Highlights

Data export

Included

Highlights

Call logging

Included

Highlights

Phone integration through Zoom for routing and tracking

Included

Premium

Highlights

White glove onboarding

Included

Highlights

Monthly dedicated success call

Included

Highlights

Advanced automations

Included

Highlights

Priority support

Included

Highlights

Removal of LiveHelpNow branding

Included

Highlights

Additional knowledge base capacity

Included

Highlights

Higher limits across automation and reporting and data storage

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveChat

  1. Source
    • Starter: USD 19 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales

LiveHelpNow

  1. Source
    • Essential: USD 39 monthly
    • Professional: USD 59 monthly
    • Premium: USD 79 monthly