LiveChat
Starter
-
Key features
Text Intelligence
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Included
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Key features
Traffic tracking
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up to 100 visitors
Limited -
Key features
Recurring campaigns
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1 campaign
Limited -
Key features
Chat history
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60-day
Limited -
Key features
Widget customization
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Basic widget customization
Limited -
Key features
24/7/365 Support
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Included
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Key features
Users
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1 user
Limited -
Text Intelligence
Reply suggestions
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3 sources
Limited
Team
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Key features
Text Intelligence
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Included
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Key features
Traffic tracking
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up to 400 visitors
Limited -
Key features
Campaigns
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Unlimited campaigns
Included -
Key features
Chat history
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Unlimited chat history
Included -
Key features
Widget customization
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Full widget customization
Included -
Key features
Basic reporting
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Included
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Key features
Users
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Unlimited users
Limited -
Text Intelligence
Reply suggestions
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10 sources
Limited
Business
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Key features
Text Intelligence
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Included
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Key features
Traffic tracking
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up to 1000 visitors
Limited -
Key features
Work scheduler
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Included
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Key features
Staffing prediction
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Included
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Key features
On-demand reporting
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Included
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Key features
Advanced reporting
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Included
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Key features
Agent performance
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Included
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Key features
SMS and Apple Messages for Business
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Included
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Text Intelligence
Reply suggestions
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10 sources
Limited -
Key features
Users
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Unlimited users
Limited
Enterprise
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Key features
Text Intelligence
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Included
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Key features
Traffic tracking
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Customize tracking limit
Included -
Key features
Support from Product Expert
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Included
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Key features
Dedicated onboarding
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Included
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Key features
White label chat widget
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Included
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Key features
Software engineer support
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Included
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Key features
Single Sign-on (SSO)
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Included
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Key features
HIPAA Compliance
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Included
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Key features
Alternative payment terms
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Included
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Key features
Professional services
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Included
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Key features
Service level agreements (SLAs)
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Included