Chatfuel vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Chatfuel Light	Free Free	Flat	Standalone · Free
AI PRO	USD 49 monthly Yearly -29% Monthly $49 USD per month	Flat · per month	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Chatfuel Light

Highlights Instagram, Facebook and WhatsApp automations: Included
Highlights Shared inbox for customer conversations: Included
Highlights Automated replies and flow builder: Included
Highlights Contact management and segmentation: Included
Highlights Ready-made templates: Included

AI PRO

Highlights AI sales manager: Included
Highlights AI knowledge base: Included
Highlights AI-powered automations: Included
Highlights Broadcasts and re-engagement: Included
Highlights Funnels for lead qualification: Included
Highlights Advanced contact tools: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatfuel

August 27, 2026 Source
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026 Source
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Zoho Desk

August 27, 2026 Source
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment