Chatfuel vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Business Highlighted	USD 18 / month with annual commitment US$69 US$18 per month Billed yearly, US$216/year	Flat · per month	Standalone · Fixed
Agency S	USD 90 / month with annual commitment US$90 per month Billed yearly, US$1,080/year	Flat · per month	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Business

Highlights AI credits: US$20 / mo

Included
Highlights Send WhatsApp conversions to Meta Pixel: Included
Highlights See which ad campaigns and funnels drive sales: Included
Highlights Qualify and score leads automatically: Included
Highlights Sell products and services right in the chat: Included
Highlights Reply to post comments automatically: Included
Highlights Reply to Reels comments automatically: Included
Highlights Send bulk WhatsApp campaigns: Included
Highlights Book meetings in WhatsApp automatically: Included
Highlights Sync WhatsApp with your CRM: Included

Agency S

Highlights AI credits: US$100 / mo

Included
Highlights All of the above: Included
Highlights 3 companies: 3

Included
Highlights Bulk pricing: Included
Highlights Agency management dashboard: Included
Highlights Dedicated Account manager: Included
Highlights Early access to new features: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatfuel

September 21, 2026
Official pricing page
- Business: USD 18 / month with annual commitment
- Agency S: USD 90 / month with annual commitment
August 27, 2026
Official pricing page
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026
Official pricing page
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Zoho Desk

August 27, 2026
Official pricing page
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment