Skip to content

Dixa vs Helpmonks

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

USD · US · source: helpmonks.com

Plan Pricing Charged by Offer type
Team
USD 49 monthly

$49/month

Flat · per month Standalone · Fixed
Business Highlighted
USD 99 monthly

$99/month

Flat · per month Standalone · Fixed
Business+
USD 249 monthly

$249/month

Flat · per month Standalone · Fixed
Scale
USD 499 monthly

$499/month

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

Helpmonks

Team

Plan card

Shared inboxes

3

Included

Plan card

Live-chat sites

1

Included

Plan card

AI-assisted conversations

250/month

Included

Business

Plan card

Shared inboxes

10

Included

Plan card

Live-chat sites

5

Included

Plan card

AI-assisted conversations

1,000/month

Included

Business+

Plan card

Shared inboxes

40

Included

Plan card

Live-chat sites

15

Included

Plan card

AI-assisted conversations

5,000/month

Included

Scale

Plan card

Shared inboxes

500

Included

Plan card

Live-chat sites

50

Included

Plan card

AI-assisted conversations

20,000/month

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

  1. Source
    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly

Helpmonks

  1. Source
    • Team: USD 49 monthly
    • Business: USD 99 monthly
    • Business+: USD 249 monthly
    • Scale: USD 499 monthly