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Chatling vs Supportbench

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatling.ai

Plan Pricing Charged by Offer type
Free — Monthly
Free

$0 /month

Flat · per month Standalone · Free
Starter — Monthly Highlighted
USD 25 monthly · USD 21 / month with annual commitment

$25 /month $21 /month billed $250 annually

Flat · per month Standalone · Fixed
Growth — Monthly
USD 75 monthly · USD 63 / month with annual commitment

$75 /month $63 /month billed $750 annually

Flat · per month Standalone · Fixed
Scale — Monthly
USD 295 monthly · USD 246 / month with annual commitment

$295 /month $246 /month billed $2,950 annually

Flat · per month Standalone · Fixed

USD · US · source: www.supportbench.com

Plan Pricing Charged by Offer type
Professional
USD 40 monthly · USD 32 / month with annual commitment

$40/agent/month or $32/agent/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise Highlighted
USD 125 monthly · USD 100 / month with annual commitment

$125/agent/month or $100/agent/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free — Monthly

Highlights

AI credits

200

Included

Highlights

AI agents

1

Included

Highlights

Seats

1

Included

Highlights

Knowledge base characters

500,000

Included

Highlights

AI Actions

2 per agent

Included

Highlights

Voice input

0

Excluded

Starter — Monthly

Highlights

AI credits

1,750

Included

Highlights

AI agents

2

Included

Highlights

Seats

2

Included

Highlights

Knowledge base characters

10 million

Included

Highlights

AI Actions

4 per agent

Included

Highlights

Auto-sync knowledge base

weekly

Included

Highlights

Full chatbot customization

Included

Highlights

Voice input

250 min/mo

Included

Growth — Monthly

Highlights

AI credits

6,000

Included

Highlights

AI agents

5

Included

Highlights

Seats

5

Included

Highlights

Knowledge base characters

30 million

Included

Highlights

AI Actions

7 per agent

Included

Highlights

Auto-sync knowledge base

daily

Included

Highlights

Satisfaction survey

Included

Highlights

Round robin routing

Included

Highlights

Voice input

1,000 min/mo

Included

Scale — Monthly

Highlights

AI credits

35,000

Included

Highlights

AI agents

7

Included

Highlights

Seats

10

Included

Highlights

Knowledge base characters

100 million

Included

Highlights

AI Actions

12 per agent

Included

Highlights

Remove "Powered by Chatling" branding

Included

Highlights

Voice input

3,000 min/mo

Included

Supportbench

Professional

Plan card

Email and chat ticketing

Included

Plan card

AI search and summaries

Included

Plan card

Dynamic SLAs

Included

Plan card

Multi-level escalations

Included

Enterprise

Plan card

Sandbox environment

Included

Plan card

White labeling

Included

Plan card

Advanced permissions

Included

Plan card

SAML single sign-on

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatling

  1. Source
    • Free — Monthly: Free
    • Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
    • Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
    • Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Supportbench

  1. Source
    • Professional: USD 40 monthly · USD 32 / month with annual commitment
    • Enterprise: USD 125 monthly · USD 100 / month with annual commitment