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Supportbench pricing

Supportbench is a B2B customer-support platform with account-aware ticketing, chat, AI assistance, service-level agreements, escalations, knowledge, and reporting.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Professional
USD 40 monthly · USD 32 / month with annual commitment

$40/agent/month or $32/agent/month billed annually

 Seat · per user per month Standalone · Fixed
Enterprise Highlighted
USD 125 monthly · USD 100 / month with annual commitment

$125/agent/month or $100/agent/month billed annually

 Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow Supportbench’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Professional

Plan card

Email and chat ticketing
Included
AI search and summaries
Included
Dynamic SLAs
Included
Multi-level escalations
Included

Enterprise

Plan card

Sandbox environment
Included
White labeling
Included
Advanced permissions
Included
SAML single sign-on
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Professional: USD 40 monthly · USD 32 / month with annual commitment
  • Enterprise: USD 125 monthly · USD 100 / month with annual commitment
  • $40/agent/month or $32/agent/month billed annually
  • $125/agent/month or $100/agent/month billed annually
Official pricing page

Compare with alternatives