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Supportbench pricing

Supportbench is a B2B customer-support platform with account-aware ticketing, chat, AI assistance, service-level agreements, escalations, knowledge, and reporting.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Professional
USD 40 monthly · USD 32 / month with annual commitment

$40/agent/month or $32/agent/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise Highlighted
USD 125 monthly · USD 100 / month with annual commitment

$125/agent/month or $100/agent/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow Supportbench’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Professional

Plan card

Email and chat ticketing
Included
AI search and summaries
Included
Dynamic SLAs
Included
Multi-level escalations
Included

Enterprise

Plan card

Sandbox environment
Included
White labeling
Included
Advanced permissions
Included
SAML single sign-on
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Professional: USD 40 monthly · USD 32 / month with annual commitment
  • Enterprise: USD 125 monthly · USD 100 / month with annual commitment
  • $40/agent/month or $32/agent/month billed annually
  • $125/agent/month or $100/agent/month billed annually
Pricing page