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Desku.io vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0

Flat Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats — default
USD 99 monthly · USD 82.17 / month with annual commitment

$99 per seat, per month

Seat · per seat, per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights

For solopreneurs and entrepreneurs. Your first shared Inbox.

Included

Growth

Highlights

Includes 6 Agents

Included

Highlights

Includes 5,000 Customer Profiles

Included

Highlights

5 Shared Inboxes

Included

Highlights

Eva AI

Included

Highlights

Unlimited Eva AI with BYOK Bring your own API key

Included

Highlights

1 Chat Widget

Included

Highlights

1 Chat Bot

Included

Highlights

Limited Ticket Automation

Included

Highlights

Limited Integrations

Included

Advance

Highlights

Includes 12 Agents

Included

Highlights

Includes 50,000 Customer Profiles

Included

Highlights

Unlimited Shared Inboxes

Included

Highlights

Eva AI

Included

Highlights

Unlimited Eva AI with BYOK Bring your own API key

Included

Highlights

Eligible for Copilot Addon

Included

Highlights

2 Chat Widgets

Included

Highlights

2 Chat Bots

Included

Highlights

Limited Ticket Automation

Included

Highlights

Integrations including Shopify & WooCommerce

Included

Highlights

1 Facebook Page + 1 Instagram Account

Included

Highlights

White Label & CNAME

Included

Richpanel

Helpdesk Seats — default

Highlights

Unified inbox across every channel, one view per customer

Included

Highlights

Round robin, assignment rules, teams and multi-brand queues

Included

Highlights

CSAT, team and revenue reporting, plus a custom report builder

Included

Highlights

Macros, saved views, internal notes and custom fields

Included

Highlights

Customer, order and subscription context beside the reply

Included

Highlights

One-click migration from Gorgias or Zendesk, and we buy out your contract

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Desku.io

  1. Source
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly

Richpanel

  1. Source
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment