Onsite Support vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Onsite Support

See full pricing history

USD · US · source: onsitesupport.io

Plan	Pricing	Charged by	Offer type
Growth Highlighted	USD 299 monthly $299/mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Elite	USD 165 monthly $165 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Industry Experience Clouds	USD 225 monthly $225 USD per user, per month	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Onsite Support

Growth

Highlights ✓Amazon PLS enrollment: Included
Highlights ✓Unlimited AI interactions: Included
Highlights ✓Unlimited marketplaces & stores: Included
Highlights ✓Unlimited automations: Included
Highlights ✓Personalized onboarding & training: Included
Highlights ✓Prebuilt analytics dashboards: Included
Highlights ✓All future updates included: Included

Enterprise

Highlights ✓Everything in Growth: Included
Highlights ✓Unlimited agent seats: Included
Highlights ✓Dedicated account manager: Included
Highlights ✓Custom integrations & API access: Included
Highlights ✓Multi-brand support: Included
Highlights ✓Advanced roles & permissions: Included
Highlights ✓SLA guarantees: Included
Highlights ✓Priority support: Included

Talkdesk

Digital Essentials

Plan card Email, chat, SMS, and social messaging: Included
Plan card Studio and routing: Included
Plan card API access: Included
Plan card Real-time dashboards: Included

Voice Essentials

Plan card Voice engagement: Included
Plan card Speech recognition: Included
Plan card Voicemail transcription: Included
Plan card Business intelligence: Included

Elite

Plan card Custom reporting: Included
Plan card Screen recording: Included
Plan card Performance management: Included
Plan card Workforce management: Included

Industry Experience Clouds

Plan card Elite capabilities: Included
Plan card Industry-specific configurations: Included
Plan card Financial-services, healthcare, retail, and travel options: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Onsite Support

August 27, 2026 Source
- Growth: USD 299 monthly
- Enterprise: Contact sales

Talkdesk

August 27, 2026 Source
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly