Chatling vs Vision Helpdesk Cloud

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatling

See full pricing history

USD · US · source: chatling.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 /month	Flat · /month	Standalone · Free
Starter	USD 25 monthly · USD 21 / month with annual commitment $25 /month. $21 /month billed $250 annually	Flat · /month	Standalone · Fixed
Growth Highlighted	USD 75 monthly · USD 63 / month with annual commitment $75 /month. $63 /month billed $750 annually	Flat · /month	Standalone · Fixed
Scale	USD 295 monthly · USD 246 / month with annual commitment $295 /month. $246 /month billed $2,950 annually	Flat · /month	Standalone · Fixed

Vision Helpdesk Cloud

See full pricing history

USD · US · source: www.visionhelpdesk.com

Plan	Pricing	Charged by	Offer type
Starter Help Desk	USD 15 monthly · USD 12 / month with annual commitment $15/agent month-to-month or $12/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Help Desk	USD 25 monthly · USD 20 / month with annual commitment $25/agent month-to-month or $20/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Satellite Help Desk Highlighted	USD 30 monthly · USD 24 / month with annual commitment $30/agent month-to-month or $24/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Service Desk	USD 40 monthly · USD 32 / month with annual commitment $40/agent month-to-month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Service Desk	USD 60 monthly · USD 48 / month with annual commitment $60/agent month-to-month or $48/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free

Usage AI credits: 200

Included
Usage AI agents: 1

Included
Usage Seats: 1

Included
Usage Knowledge base characters: 500,000

Included
Usage Email credits: 25/mo

Included
Usage AI Actions: 2 per agent

Included
Usage Voice input: Excluded
Usage Resync credits: Excluded
Features Canned responses: 10

Limited
Features Workflows: Excluded
Features Chatbot customization: Limited

Limited
Features Knowledge base file upload limit: 1 MB

Included
Features Auto-sync knowledge base: Excluded
Features API access: Excluded
Features Chatbot analytics: Excluded
Features Voice input: Excluded
Features Satisfaction survey: Excluded
Features Round robin routing: Excluded
Features Remove "Powered by Chatling" branding: Excluded

Starter

Usage AI credits: 1,750

Included
Usage AI agents: 2

Included
Usage Seats: 2

Included
Usage Knowledge base characters: 10 million

Included
Usage Email credits: 1,000/mo

Included
Usage AI Actions: 4 per AI agent

Included
Usage Voice input: 250 min/mo

Included
Usage Resync credits: 1,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: 5 per AI agent

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: weekly

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Excluded
Features Round robin routing: Excluded
Features Remove "Powered by Chatling" branding: Excluded

Growth

Usage AI credits: 6,000

Included
Usage AI agents: 5

Included
Usage Seats: 5

Included
Usage Knowledge base characters: 30 million

Included
Usage Email credits: 4,000/mo

Included
Usage AI Actions: 7 per AI agent

Included
Usage Voice input: 1,000 min/mo

Included
Usage Resync credits: 10,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: 10 per AI agent

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: daily

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Included
Features Round robin routing: Included
Features Remove "Powered by Chatling" branding: Excluded

Scale

Usage AI credits: 35,000

Included
Usage AI agents: 7

Included
Usage Seats: 10

Included
Usage Knowledge base characters: 100 million

Included
Usage Email credits: 15,000/mo

Included
Usage AI Actions: 12 per AI agent

Included
Usage Voice input: 3,000 min/mo

Included
Usage Resync credits: 30,000/mo

Included
Features Canned responses: Unlimited

Included
Features Workflows: Unlimited

Included
Features Chatbot customization: Full

Included
Features Knowledge base file upload limit: 100 MB

Included
Features Auto-sync knowledge base: daily

Included
Features 29 AI models: 29

Included
Features API access: Included
Features Chatbot analytics: Included
Features Voice input: Included
Features Satisfaction survey: Included
Features Round robin routing: Included
Features Remove "Powered by Chatling" branding: Included

Vision Helpdesk Cloud

Starter Help Desk

Plan card Cloud helpdesk: Included
Plan card Ticket management: Included
Plan card US, UK, EU, and India hosting: Included
Plan card Software updates: Included

Pro Help Desk

Plan card Professional helpdesk: Included
Plan card Customer portal: Included
Plan card Support workflows: Included
Plan card Software updates: Included

Satellite Help Desk

Plan card Multibrand support: Included
Plan card Satellite portals: Included
Plan card Cloud hosting: Included
Plan card Support updates: Included

Pro Service Desk

Plan card Service-desk workflows: Included
Plan card Cloud deployment: Included
Plan card Agent support tools: Included
Plan card Software updates: Included

Enterprise Service Desk

Plan card Enterprise service desk: Included
Plan card Advanced workflows: Included
Plan card Enterprise controls: Included
Plan card Cloud hosting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatling

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 25 monthly · USD 21 / month with annual commitment
- Growth: USD 75 monthly · USD 63 / month with annual commitment
- Scale: USD 295 monthly · USD 246 / month with annual commitment
August 27, 2026
Official pricing page
- Free — Monthly: Free
- Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
- Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
- Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Vision Helpdesk Cloud

August 27, 2026
Official pricing page
- Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
- Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
- Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
- Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment