Skip to content

JivoChat vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.jivochat.com

Plan Pricing Charged by Offer type
FREE
Free

$0S

Flat Standalone · Free
Enterprise
USD 56 monthly

$56 per agent per month

Seat · per agent per month Standalone · Fixed

USD · US · source: kayako.com

Plan Pricing Charged by Offer type
Kay AI Agent
USD 1 monthly

$1 per fully resolved ticket

Usage · per stated usage allowance Standalone · Usage based
Kayako One
Contact sales

Talk to a pricing expert

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

JivoChat

FREE

Enterprise

Kayako

Kay AI Agent

Plan card

AI issue resolution

Included

Plan card

No seat fees

Included

Plan card

No setup fees

Included

Plan card

No charge for escalations

Included

Kayako One

Plan card

Unified inbox

Included

Plan card

Ticketing system

Included

Plan card

Knowledge base

Included

Plan card

Live chat widget

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

JivoChat

  1. Source
    • FREE: Free
    • Enterprise: USD 56 monthly

Kayako

  1. Source
    • Kay AI Agent: USD 1 monthly
    • Kayako One: Contact sales