Chatway vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatway

See full pricing history

USD · US · source: chatway.app

Plan	Pricing	Charged by	Offer type
Free	Free $0 Free forever	Flat · /month	Standalone · Free
Solo	USD 29 monthly · USD 24 / month with annual commitment $24 $29 Save $60 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Team Highlighted	USD 79 monthly · USD 65 / month with annual commitment $65 $79 Save $168 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed
Plus	USD 149 monthly · USD 119 / month with annual commitment $119 $149 Save $360 yearly /month (Billed yearly)	Flat · /month	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatway

Free

Seats included 1 seat total: 1

Limited
Highlights 30 days chat history: 30 days

Limited
Chat Management FAQs & canned responses: Included
Highlights iOS and Android mobile apps: Included
Highlights Unlimited conversations: Included
Widget Customization & Targeting Widget customization: Included
Integrations & Apps Buttons for social chat channels: Included
Highlights Unlimited contacts: 30 days

Limited
Highlights Unlimited chat history: 30 days

Limited
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Solo

Highlights Everything in Free: Included
Seats included 1 seat total: 1

Included
Highlights Unlimited chat history: Unlimited

Included
Store Integration (Shopify & WooCommerce) Shopify & WooCommerce full sync: Included
Integrations & Apps Integration: Included
Multilingual Support Live translation: Included
Highlights Remove Chatway branding: Included
Highlights Unlimited contacts: Unlimited

Included
Highlights Automations: Excluded
Highlights Help Center: Excluded
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Team

Highlights Everything in Solo: Included
Seats included 4 seats total: 4

Included
Automation & Workflows Automation & Workflows: Included
Highlights Help Center: Included
Highlights Unlimited chat history: Unlimited

Included
Highlights Multi-widget support: Excluded
Highlights Setup multiple inboxes: Excluded

Plus

Highlights Everything in Team: Included
Seats included 10 seats total: 10

Included
Highlights Multiple widgets: Included
Highlights Multiple inboxes: Included
Highlights Priority support: Included
Highlights Multiple help centers: Included
Highlights Unlimited chat history: Unlimited

Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatway

August 27, 2026 Source
- Free: Free
- Solo: USD 29 monthly · USD 24 / month with annual commitment
- Team: USD 79 monthly · USD 65 / month with annual commitment
- Plus: USD 149 monthly · USD 119 / month with annual commitment
August 27, 2026 Source
- Free: Free

Zoho Desk

August 27, 2026 Source
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment