BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Freshchat
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Freshchat
USD · US · source: www.freshworks.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free
|
Free
$0 for up to 10 agents |
Flat · per month | Standalone · Free |
|
Growth
|
USD 19 / month with annual commitment
$19/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
|
Pro
Highlighted
|
USD 49 / month with annual commitment
$49/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
|
Enterprise
|
USD 79 / month with annual commitment
$79/agent/month billed annually |
Unit · per agent per month, billed annually | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Freshchat
Free
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Plan card
Agents
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Up to 10
Included -
Plan card
Web and mobile chat widget
-
Included
-
Plan card
Shared inbox and email
-
Included
Growth
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Plan card
Social media messengers
-
Included
-
Plan card
Text messaging
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Included
-
Plan card
Reporting and dashboards
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Included
Pro
-
Plan card
Multilingual conversations
-
Included
-
Plan card
Intelligent routing
-
Included
-
Plan card
Multiple SLA policies
-
Included
Enterprise
-
Plan card
Skill-based routing
-
Included
-
Plan card
Audit logs
-
Included
-
Plan card
Allowed domains and IP whitelisting
-
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.