Chatlio vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 per month	Flat · per month	Standalone · Fixed
Basic	USD 49 monthly $49 per month	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly $99 per month	Flat · per month	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats — default	USD 99 monthly · USD 82.17 / month with annual commitment $99 per seat, per month	Seat · per seat, per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights Only 2 Operators: Included
Highlights 1 widget: Included
Highlights 200 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Basic

Highlights Unlimited Operators: Included
Highlights 1 widget: Included
Highlights 1000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Pro

Highlights Unlimited Operators: Included
Highlights 2 widgets: Included
Highlights 3000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Richpanel

Helpdesk Seats — default

Highlights Unified inbox across every channel, one view per customer: Included
Highlights Round robin, assignment rules, teams and multi-brand queues: Included
Highlights CSAT, team and revenue reporting, plus a custom report builder: Included
Highlights Macros, saved views, internal notes and custom fields: Included
Highlights Customer, order and subscription context beside the reply: Included
Highlights One-click migration from Gorgias or Zendesk, and we buy out your contract: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatlio

August 27, 2026 Source
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Richpanel

August 27, 2026 Source
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment