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Chatling vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatling.ai

Plan Pricing Charged by Offer type
Free — Monthly
Free

$0 /month

Flat · per month Standalone · Free
Starter — Monthly Highlighted
USD 25 monthly · USD 21 / month with annual commitment

$25 /month $21 /month billed $250 annually

Flat · per month Standalone · Fixed
Growth — Monthly
USD 75 monthly · USD 63 / month with annual commitment

$75 /month $63 /month billed $750 annually

Flat · per month Standalone · Fixed
Scale — Monthly
USD 295 monthly · USD 246 / month with annual commitment

$295 /month $246 /month billed $2,950 annually

Flat · per month Standalone · Fixed

USD · US · source: www.usefini.com

Plan Pricing Charged by Offer type
Growth — default
USD 3600 monthly · USD 3000 / month with annual commitment

$3,600 /mo or $36,000 / year

Flat · per month billed annually Standalone · Fixed
Scale — default Highlighted
USD 9000 monthly · USD 7500 / month with annual commitment

$9,000 /mo or $90,000 / year

Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales

Contact us

Flat · Custom pricing Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatling

Free — Monthly

Highlights

AI credits

200

Included

Highlights

AI agents

1

Included

Highlights

Seats

1

Included

Highlights

Knowledge base characters

500,000

Included

Highlights

AI Actions

2 per agent

Included

Highlights

Voice input

0

Excluded

Starter — Monthly

Highlights

AI credits

1,750

Included

Highlights

AI agents

2

Included

Highlights

Seats

2

Included

Highlights

Knowledge base characters

10 million

Included

Highlights

AI Actions

4 per agent

Included

Highlights

Auto-sync knowledge base

weekly

Included

Highlights

Full chatbot customization

Included

Highlights

Voice input

250 min/mo

Included

Growth — Monthly

Highlights

AI credits

6,000

Included

Highlights

AI agents

5

Included

Highlights

Seats

5

Included

Highlights

Knowledge base characters

30 million

Included

Highlights

AI Actions

7 per agent

Included

Highlights

Auto-sync knowledge base

daily

Included

Highlights

Satisfaction survey

Included

Highlights

Round robin routing

Included

Highlights

Voice input

1,000 min/mo

Included

Scale — Monthly

Highlights

AI credits

35,000

Included

Highlights

AI agents

7

Included

Highlights

Seats

10

Included

Highlights

Knowledge base characters

100 million

Included

Highlights

AI Actions

12 per agent

Included

Highlights

Remove "Powered by Chatling" branding

Included

Highlights

Voice input

3,000 min/mo

Included

Fini AI

Growth — default

Highlights

Monthly allowance

2,000 resolved tickets

Included

Highlights

Overage per resolution

$0.89 per resolution after that

Included

Highlights

Voice AI

Standard rate card on voice

Included

Highlights

Platform access

Whole platform

Included

Highlights

Implementation

Included

Included

Highlights

Support

Shared customer success, Priority email support

Included

Scale — default

Highlights

Monthly allowance

8,000 resolved tickets

Included

Highlights

Overage per resolution

$0.69 per resolution after that

Included

Highlights

Voice AI

+ 500 answered voice calls / mo

Included

Highlights

Platform access

Everything in Growth

Included

Highlights

Implementation

White-glove onboarding, Dedicated AI engineer

Included

Highlights

Additional features

Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights

Monthly allowance

Unlimited resolved tickets

Included

Highlights

Overage per resolution

$0.49 per resolution after that

Included

Highlights

Voice AI

+ 2,500 answered voice calls / mo

Included

Highlights

Platform access

Everything in Scale

Included

Highlights

Implementation

90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included

Highlights

Additional features

Custom helpdesk integration, Admin & audit logs

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatling

  1. Source
    • Free — Monthly: Free
    • Starter — Monthly: USD 25 monthly · USD 21 / month with annual commitment
    • Growth — Monthly: USD 75 monthly · USD 63 / month with annual commitment
    • Scale — Monthly: USD 295 monthly · USD 246 / month with annual commitment

Fini AI

  1. Source
    • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
    • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
    • Enterprise — default: Contact sales