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Richpanel vs Warmly

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats
USD 99 monthly

$99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.

Seat · per seat, per month Standalone · Fixed
AI Agents
USD 0 per AI handled conversation

$0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved

Usage · per AI handled conversation Standalone · Usage based

USD · US · source: www.warmly.ai

Plan Pricing Charged by Offer type
AI Web-Deanonymization
USD 1625 monthly · USD 833.33 / month with annual commitment

AI Web-Deanonymization — $4875/quarter or starting at $10000/year; from 10K credits/month

Usage · from 10K credits/month; quarterly and annual commitments, normalized per month Standalone · Starting at
Inbound Chat
USD 2166.67 monthly · USD 1666.67 / month with annual commitment

Inbound Chat — $6500/quarter or starting at $20000/year; from 10K credits/month

Usage · from 10K credits/month; quarterly and annual commitments, normalized per month Standalone · Starting at
AI Inbound Autopilot Highlighted
USD 3250 monthly · USD 2500 / month with annual commitment

AI Inbound Autopilot — $9750/quarter or starting at $30000/year; from 10K credits/month

Usage · from 10K credits/month; quarterly and annual commitments, normalized per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Richpanel

Helpdesk Seats

Highlights

No per-ticket fee

Included

What's included

Unified inbox

Included

What's included

Round robin and assignment rules

Included

What's included

Reporting

Included

What's included

Macros and custom fields

Included

What's included

Customer context

Included

What's included

One-click migration

Included

AI Agents

What's included

End-to-end resolution

70 to 80%

Included

What's included

Omnichannel meter

Included

What's included

Policy-trained escalation

Included

What's included

Model and token budget

Included

What's included

QA AI review

100%

Included

What's included

Copilot

Included

What's included

Charged once

Included

Warmly

AI Web-Deanonymization

Plan card

Plan focus

See who's on your site

Included

Plan card

Credits

From 10K/month

Limited

Plan card

Website visitors

Contacts + companies

Included

Plan card

ICP filtering

Included

Plan card

Real-time alerts

Included

Plan card

Slack alerts

Included

Plan card

Lead routing

Included

Plan card

CRM sync

Included

Plan card

SEP / Webhook integrations

Included

Plan card

Retarget via email, LinkedIn, and ads

Included

Inbound Chat

Plan card

Plan focus

Catch live visitors

Included

Plan card

Credits

From 10K/month

Limited

Plan card

Website visitors

Contacts + companies

Included

Plan card

ICP filtering

Included

Plan card

Real-time alerts

Included

Plan card

Slack alerts

Included

Plan card

Lead routing

Included

Plan card

CRM sync

Included

Plan card

SEP / Webhook integrations

Included

Plan card

Retarget via email, LinkedIn, and ads

Included

Plan card

AI Chatbot

1 AI Studio Agent

Included

Plan card

Warm Calling

Live chat

Included

Plan card

Warm Offers

Included

Plan card

Chat metrics

Included

Plan card

Automated email follow-up

Included

AI Inbound Autopilot

Plan card

Plan focus

Inbound that runs itself

Included

Plan card

Credits

From 10K/month

Limited

Plan card

Website visitors

Contacts + companies

Included

Plan card

ICP filtering

Included

Plan card

Real-time alerts

Included

Plan card

Slack alerts

Included

Plan card

Lead routing

Included

Plan card

CRM sync

Included

Plan card

SEP / Webhook integrations

Included

Plan card

Retarget via email, LinkedIn, and ads

Included

Plan card

AI Chatbot

1 AI Studio Agent

Included

Plan card

Warm Calling

Live chat

Included

Plan card

Warm Offers

Included

Plan card

Chat metrics

Included

Plan card

Automated email follow-up

Included

Plan card

AI Studio Agents and Autopilot Agent

Unlimited AI Studio Agents

Included

Plan card

AI goal-setting, qualification, and decision-making

Included

Plan card

AI slide generation

Mini-demo

Included

Plan card

AI-written chat follow-up

Included

Plan card

Auto email generation and follow-up

Included

Plan card

Auto-learn and improve AI chat

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Richpanel

    • Helpdesk Seats: USD 99 monthly
    • AI Agents: USD 0 per AI handled conversation
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment

Warmly

    • AI Web-Deanonymization: USD 1625 monthly · USD 833.33 / month with annual commitment
    • Inbound Chat: USD 2166.67 monthly · USD 1666.67 / month with annual commitment
    • AI Inbound Autopilot: USD 3250 monthly · USD 2500 / month with annual commitment