Freshchat vs ResolveAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Freshchat

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Free	Free $0 for up to 10 agents	Flat · per month	Standalone · Free
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Pro Highlighted	USD 49 / month with annual commitment $49/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 79 / month with annual commitment $79/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

ResolveAI

See full pricing history

USD · US · source: resolveai.co

Plan	Pricing	Charged by	Offer type
Basic	USD 9 monthly $ 9 / Month	Flat · / Month	Standalone · Fixed
Enhanced	USD 29 monthly $ 29 / Month	Flat · / Month	Standalone · Fixed
Expert	USD 79 monthly $ 79 / Month	Flat · / Month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card Agents: Up to 10

Included
Plan card Web and mobile chat widget: Included
Plan card Shared inbox and email: Included

Growth

Plan card Social media messengers: Included
Plan card Text messaging: Included
Plan card Reporting and dashboards: Included

Pro

Plan card Multilingual conversations: Included
Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included

Enterprise

Plan card Skill-based routing: Included
Plan card Audit logs: Included
Plan card Allowed domains and IP whitelisting: Included

ResolveAI

Basic

Highlights ChatGPT 3.5 turbo: Included
Highlights 20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights 500K training characters: Included
Highlights 2,000 AI messages / month: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

Enhanced

Highlights ChatGPT 4 + ChatGPT 3.5 turbo: Included
Highlights Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights 5M training characters: Included
Highlights 4,000 AI messages / month: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

Expert

Highlights ChatGPT 4 + ChatGPT 3.5 turbo: Included
Highlights Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data: Included
Highlights Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.: Included
Highlights Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.: Included
Highlights Human live chat takeover: Included
Highlights WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms: Included
Highlights Booking assistant Let AI schedule your meetings: Included
Highlights Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs: Included
Highlights API based tools Remote data lookups & triggers during conversations: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Freshchat

August 27, 2026 Source
- Free: Free
- Growth: USD 19 / month with annual commitment
- Pro: USD 49 / month with annual commitment
- Enterprise: USD 79 / month with annual commitment

ResolveAI

August 27, 2026 Source
- Basic: USD 9 monthly
- Enhanced: USD 29 monthly
- Expert: USD 79 monthly