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Dixa vs eesel AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.dixa.com

Plan Pricing Charged by Offer type
Growth
EUR 89 monthly

€ 89 /agent/mo

Seat · per agent/month Standalone · Fixed
Ultimate
EUR 139 monthly

€ 139 /agent/mo

Seat · per agent/month Standalone · Fixed
Prime
EUR 179 monthly

€ 179 /agent/mo

Seat · per agent/month Standalone · Fixed

USD · US · source: www.eesel.ai

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

Flat · Flat platform fee on top of usage Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights

Phone, email, forms, chat and social

Included

Highlights

Knowledge base

Included

Highlights

Intelligent routing

Included

Ultimate

Highlights

External-data routing

Included

Highlights

Knowledge-centered service

Included

Prime

Highlights

SSO

Included

Highlights

Advanced insights

Included

Highlights

Custom user roles

Included

eesel AI

Standard

Enterprise

Highlights

Dedicated solutions engineer

Included

Highlights

Account manager

Included

Highlights

Higher knowledge base limits

Included

Highlights

SSO

Included

Highlights

HIPAA

Included

Highlights

BAA

Included

Highlights

Signed cloud service agreements

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Dixa

    • Growth: EUR 89 monthly
    • Ultimate: EUR 139 monthly
    • Prime: EUR 179 monthly