Formilla vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Formilla

See full pricing history

USD · US · source: www.formilla.com

Plan	Pricing	Charged by	Offer type
Standard	Free Free for 1 chat agent	Seat · per user per month	Standalone · Free
Premium	USD 13.99 / month with annual commitment $13.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Professional Highlighted	USD 39.99 / month with annual commitment $39.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Enterprise	USD 299.99 monthly Custom pricing starting from $299.99/month	Seat · per user per month	Standalone · Starting at

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Elite	USD 165 monthly $165 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Industry Experience Clouds	USD 225 monthly $225 USD per user, per month	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Formilla

Standard

Plan card 1 chat agent: Included
Plan card Unlimited live chats: Included
Plan card Desktop and mobile apps: Included
Plan card Custom branding: Included

Premium

Plan card 1 chat agent: Included
Plan card ChatGPT bots and copilot: Included
Plan card Third-party integrations: Included
Plan card Unlimited chat history: Included

Professional

Plan card 2 chat agents: Included
Plan card Visitor monitoring: Included
Plan card File sharing: Included
Plan card Branding removal: Included

Enterprise

Plan card Full team access: Included
Plan card AI setup and training: Included
Plan card Advanced integrations: Included
Plan card Dedicated onboarding: Included

Talkdesk

Digital Essentials

Plan card Email, chat, SMS, and social messaging: Included
Plan card Studio and routing: Included
Plan card API access: Included
Plan card Real-time dashboards: Included

Voice Essentials

Plan card Voice engagement: Included
Plan card Speech recognition: Included
Plan card Voicemail transcription: Included
Plan card Business intelligence: Included

Elite

Plan card Custom reporting: Included
Plan card Screen recording: Included
Plan card Performance management: Included
Plan card Workforce management: Included

Industry Experience Clouds

Plan card Elite capabilities: Included
Plan card Industry-specific configurations: Included
Plan card Financial-services, healthcare, retail, and travel options: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Formilla

August 27, 2026 Source
- Standard: Free
- Premium: USD 13.99 / month with annual commitment
- Professional: USD 39.99 / month with annual commitment
- Enterprise: USD 299.99 monthly

Talkdesk

August 27, 2026 Source
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly