Kommunicate vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Kommunicate

See full pricing history

USD · US · source: www.kommunicate.io

Plan	Pricing	Charged by	Offer type
Starter	USD 40 monthly · USD 34 / month with annual commitment $40 /month Billed monthly. $34 /month Billed yearly. 250 conversations/month (~10K messages). Additional conversations: $15/1,000	Flat	Standalone · Fixed
Professional Highlighted	USD 200 monthly · USD 167 / month with annual commitment $200 /month Billed monthly. $167 /month Billed yearly. 2,000 conversations/month (~80K messages). Additional conversations: $10/1,000	Flat	Standalone · Fixed
Enterprise	Contact sales Contact Sales. Discounted conversation/message pricing	Flat	Standalone · Contact sales

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Kommunicate

Starter

Key Features AI agent included: 1

Included
Key Features Team members: 1

Included
Key Features Conversations included: 250

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 1 year

Included
Key Features Integrations: Core

Included
Key Features Priority support: Excluded
Key Features Governance & Controls: Basic

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Professional

Key Features AI agent included: 2

Included
Key Features Team members: 3

Included
Key Features Conversations included: 2,000

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 2 years

Included
Key Features Integrations: CRM + Analytics

Included
Key Features Priority support: Yes

Included
Key Features Governance & Controls: Standard

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Enterprise

Key Features AI agent included: Custom

Included
Key Features Team members: Custom

Included
Key Features Conversations included: Custom

Included
Key Features Voice AI: Custom

Included
Key Features Chat history: Custom

Included
Key Features Integrations: Full ecosystem

Included
Key Features Priority support: SLA

Included
Key Features Governance & Controls: Advanced

Included
Key Features Branding removal: Custom

Included
Key Features Custom features: Custom

Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Kommunicate

September 21, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment