Deskpro vs Onsite Support

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team — default	USD 39 monthly · USD 39 / month with annual commitment $39 /agent/month (Min 5 agents)	Seat · agent/month	Standalone · Fixed
Professional — default Highlighted	USD 59 monthly · USD 59 / month with annual commitment $59 /agent/month (Min 10 agents)	Seat · agent/month	Standalone · Fixed
Enterprise — default	USD 99 monthly · USD 99 / month with annual commitment $99 /agent/month (Min 25 agents)	Seat · agent/month	Standalone · Fixed

Onsite Support

See full pricing history

USD · US · source: onsitesupport.io

Plan	Pricing	Charged by	Offer type
Growth Highlighted	USD 299 monthly $299/mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included

Professional — default

Highlights Everything in Deskpro Team: Included
Highlights Lite Agents: Included
Highlights Deskpro AI: Included
Highlights AI-Powered Chatbot: Included
Highlights Remove "Powered by Deskpro": Included
Highlights Multiple Brand Support: Included
Highlights Advanced Voice & Call Controls: Included
Highlights Multi-Account: Included
Highlights CRM Sync: Included
Highlights Professional Support: Included

Enterprise — default

Highlights Everything in Deskpro Professional: Included
Highlights Global Data Center: Included
Highlights Quarterly Health Checks: Included
Highlights Security Reviews: Included
Highlights Sandbox Environment: Included
Highlights Custom Contracts: Included
Highlights HIPAA-Compliant Hosting: Included
Highlights Account Manager: Included
Highlights Implementation Services: Included
Highlights Enterprise Support: Included

Onsite Support

Growth

Highlights ✓Amazon PLS enrollment: Included
Highlights ✓Unlimited AI interactions: Included
Highlights ✓Unlimited marketplaces & stores: Included
Highlights ✓Unlimited automations: Included
Highlights ✓Personalized onboarding & training: Included
Highlights ✓Prebuilt analytics dashboards: Included
Highlights ✓All future updates included: Included

Enterprise

Highlights ✓Everything in Growth: Included
Highlights ✓Unlimited agent seats: Included
Highlights ✓Dedicated account manager: Included
Highlights ✓Custom integrations & API access: Included
Highlights ✓Multi-brand support: Included
Highlights ✓Advanced roles & permissions: Included
Highlights ✓SLA guarantees: Included
Highlights ✓Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

August 27, 2026 Source
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Onsite Support

August 27, 2026 Source
- Growth: USD 299 monthly
- Enterprise: Contact sales