Chatlio vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 / month billed monthly	Flat	Standalone · Fixed
Basic Highlighted	USD 49 monthly $49 / month billed monthly	Flat	Standalone · Fixed
Pro	USD 99 monthly $99 / month billed monthly	Flat	Standalone · Fixed
Business	USD 199 monthly $199 / month billed monthly	Flat	Standalone · Fixed
Enterprise	Contact sales	Flat	Standalone · Contact sales

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights operators: 2

Included
Highlights widgets: 1

Included
Highlights conversations / month: 200

Included
Compare plan features Triggers and auto-messages: Excluded
Compare plan features Saved replies: Excluded
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Basic

Highlights operators: Unlimited

Included
Highlights widgets: 1

Included
Highlights conversations / month: 1,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Excluded
Compare plan features Lead qualification and pre-chat questions: Excluded

Pro

Highlights operators: Unlimited

Included
Highlights widgets: 2

Included
Highlights conversations / month: 3,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Business

Highlights operators: Unlimited

Included
Highlights widgets: 5

Included
Highlights conversations / month: 5,000

Included
Compare plan features Triggers and auto-messages: Included
Compare plan features Saved replies: Included
Compare plan features White-label widget: Included
Compare plan features Lead qualification and pre-chat questions: Included

Enterprise

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatlio

September 21, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly
- Business: USD 199 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Zammad Hosted

August 27, 2026
Official pricing page
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment