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Chatbase vs Helpmonks

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatbase

See full pricing history

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

 Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

 Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

 Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

 Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

 Flat Standalone · Contact sales

Helpmonks

See full pricing history

USD · US · source: helpmonks.com

Plan Pricing Charged by Offer type
Team
USD 49 monthly

$49/month

 Flat · per month Standalone · Fixed
Business Highlighted
USD 99 monthly

$99/month

 Flat · per month Standalone · Fixed
Business+
USD 249 monthly

$249/month

 Flat · per month Standalone · Fixed
Scale
USD 499 monthly

$499/month

 Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Helpmonks

Team

Plan card

Shared inboxes

3

Included

Plan card

Live-chat sites

1

Included

Plan card

AI-assisted conversations

250/month

Included

Business

Plan card

Shared inboxes

10

Included

Plan card

Live-chat sites

5

Included

Plan card

AI-assisted conversations

1,000/month

Included

Business+

Plan card

Shared inboxes

40

Included

Plan card

Live-chat sites

15

Included

Plan card

AI-assisted conversations

5,000/month

Included

Scale

Plan card

Shared inboxes

500

Included

Plan card

Live-chat sites

50

Included

Plan card

AI-assisted conversations

20,000/month

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

  1. Official pricing page
    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
  2. Official pricing page
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Helpmonks

  1. Official pricing page
    • Team: USD 49 monthly
    • Business: USD 99 monthly
    • Business+: USD 249 monthly
    • Scale: USD 499 monthly