Social Intents vs Vision Helpdesk Cloud

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter	USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat	Standalone · Fixed
Basic	USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat	Standalone · Fixed
Pro Highlighted	USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat	Standalone · Fixed
Business	USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat	Standalone · Fixed
Lite	USD 29 monthly · USD 21 / month with annual commitment $29/month ($21/month billed annually)	Flat	Standalone · Fixed
Agency	Contact sales	Flat	Standalone · Contact sales
Enterprise	Contact sales Contact us for Enterprise pricing.	Flat	Standalone · Contact sales

Vision Helpdesk Cloud

See full pricing history

USD · US · source: www.visionhelpdesk.com

Plan	Pricing	Charged by	Offer type
Starter Help Desk	USD 15 monthly · USD 12 / month with annual commitment $15/agent month-to-month or $12/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Help Desk	USD 25 monthly · USD 20 / month with annual commitment $25/agent month-to-month or $20/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Satellite Help Desk Highlighted	USD 30 monthly · USD 24 / month with annual commitment $30/agent month-to-month or $24/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Pro Service Desk	USD 40 monthly · USD 32 / month with annual commitment $40/agent month-to-month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Service Desk	USD 60 monthly · USD 48 / month with annual commitment $60/agent month-to-month or $48/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Social Intents

Starter

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations/mo: 250

Included
Highlights AI trained URLs: 200

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 1 number each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 5 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 10 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

Lite

Highlights Seats: 1

Included
Highlights Chat Widgets: 1

Included
Highlights Conversations per month: 60

Included

Agency

Highlights White-label branding: Included
Highlights Reseller dashboard: Included
Highlights Volume discounts: Included
Highlights Dedicated partner manager: Included

Enterprise

Highlights Custom AI training: Included
Highlights Dedicated support: Included
Highlights SLA guarantees: Included
Highlights Volume discounts: Included

Vision Helpdesk Cloud

Starter Help Desk

Plan card Cloud helpdesk: Included
Plan card Ticket management: Included
Plan card US, UK, EU, and India hosting: Included
Plan card Software updates: Included

Pro Help Desk

Plan card Professional helpdesk: Included
Plan card Customer portal: Included
Plan card Support workflows: Included
Plan card Software updates: Included

Satellite Help Desk

Plan card Multibrand support: Included
Plan card Satellite portals: Included
Plan card Cloud hosting: Included
Plan card Support updates: Included

Pro Service Desk

Plan card Service-desk workflows: Included
Plan card Cloud deployment: Included
Plan card Agent support tools: Included
Plan card Software updates: Included

Enterprise Service Desk

Plan card Enterprise service desk: Included
Plan card Advanced workflows: Included
Plan card Enterprise controls: Included
Plan card Cloud hosting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Social Intents

September 21, 2026
Official pricing page
- Starter: USD 39 / month with annual commitment
- Basic: USD 69 / month with annual commitment
- Pro: USD 99 / month with annual commitment
- Business: USD 199 / month with annual commitment
- Lite: USD 29 monthly · USD 21 / month with annual commitment
- Agency: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment

Vision Helpdesk Cloud

August 27, 2026
Official pricing page
- Starter Help Desk: USD 15 monthly · USD 12 / month with annual commitment
- Pro Help Desk: USD 25 monthly · USD 20 / month with annual commitment
- Satellite Help Desk: USD 30 monthly · USD 24 / month with annual commitment
- Pro Service Desk: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise Service Desk: USD 60 monthly · USD 48 / month with annual commitment