LiveChat vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 25 monthly · USD 19 / month with annual commitment $ 19 /mo per person billed annually. Price / month (billed monthly) $25	Seat · per person	Standalone · Fixed
Team	USD 59 monthly · USD 49 / month with annual commitment $ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person	Seat · per person	Standalone · Fixed
Business	USD 89 monthly · USD 79 / month with annual commitment $ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person	Seat · per person	Standalone · Fixed
Enterprise	Contact sales Let's talk. Request a call	Seat	Standalone · Contact sales

Simplesat

See full pricing history

USD · US · source: www.simplesat.io

Plan	Pricing	Charged by	Offer type
Standard	USD 119 monthly · USD 109 / month with annual commitment $119 / month $109 / month	Flat · / month	Standalone · Fixed
Pro	USD 249 monthly · USD 229 / month with annual commitment $249 / month $229 / month	Flat · / month	Standalone · Fixed
Elite	USD 499 monthly · USD 459 / month with annual commitment $499 / month $459 / month	Flat · / month	Standalone · Fixed
Enterprise	Contact sales Custom	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Key features Text Intelligence: Included
Key features Traffic tracking: up to 100 visitors

Limited
Key features Recurring campaigns: 1 campaign

Limited
Key features Chat history: 60-day

Limited
Key features Widget customization: Basic widget customization

Limited
Key features 24/7/365 Support: Included
Key features Users: 1 user

Limited
Text Intelligence Reply suggestions: 3 sources

Limited

Team

Key features Text Intelligence: Included
Key features Traffic tracking: up to 400 visitors

Limited
Key features Campaigns: Unlimited campaigns

Included
Key features Chat history: Unlimited chat history

Included
Key features Widget customization: Full widget customization

Included
Key features Basic reporting: Included
Key features Users: Unlimited users

Limited
Text Intelligence Reply suggestions: 10 sources

Limited

Business

Key features Text Intelligence: Included
Key features Traffic tracking: up to 1000 visitors

Limited
Key features Work scheduler: Included
Key features Staffing prediction: Included
Key features On-demand reporting: Included
Key features Advanced reporting: Included
Key features Agent performance: Included
Key features SMS and Apple Messages for Business: Included
Text Intelligence Reply suggestions: 10 sources

Limited
Key features Users: Unlimited users

Limited

Enterprise

Key features Text Intelligence: Included
Key features Traffic tracking: Customize tracking limit

Included
Key features Support from Product Expert: Included
Key features Dedicated onboarding: Included
Key features White label chat widget: Included
Key features Software engineer support: Included
Key features Single Sign-on (SSO): Included
Key features HIPAA Compliance: Included
Key features Alternative payment terms: Included
Key features Professional services: Included
Key features Service level agreements (SLAs): Included

Simplesat

Standard

User management Account users: 5

Included
Feedback Monthly responses: 1,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Reporting Custom dashboards: 0

Limited
Testimonials & reviews Website feedback widgets: 2

Limited
Testimonials & reviews Widget customization: Basic

Limited
Feedback Topic detection: Manual

Limited
Direct email surveys Monthly email sending limit: 15,000

Included
Service & support Support communication: Chat & email

Included
Survey branding Survey branding: Basic

Limited
Survey branding Brands: 1

Limited
Highlights Multi-brand support: Excluded
Survey branding Custom CSS: Excluded
Direct email surveys Custom email templates: Excluded
Integrations Salesforce integration: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Pro

User management Account users: 15

Included
Feedback Monthly responses: 3,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Standard: Included
Survey branding Multi-brand support: Included
Survey branding Custom CSS: Included
Reporting Custom dashboards: 5

Included
Testimonials & reviews Website feedback widgets: 5

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 75,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 2

Included
Integrations Salesforce integration: Included
Direct email surveys Custom email templates: Excluded
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded

Elite

User management Account users: 30

Included
Feedback Monthly responses: 7,000

Included
Survey functionality Unlimited surveys: Included
User management Unlimited support agents: Included
Highlights Everything in Pro: Included
Direct email surveys Custom email templates: Included
Reporting Custom dashboards: 10

Included
Testimonials & reviews Website feedback widgets: 10

Included
Testimonials & reviews Widget customization: Custom CSS

Included
Feedback Topic detection: Automatic

Included
Direct email surveys Monthly email sending limit: 150,000

Included
Service & support Support communication: Chat, email & calls

Included
Survey branding Brands: 5

Included
Survey branding Custom CSS: Included
Integrations Salesforce integration: Included
User management Enterprise SSO: Excluded
User management Directory sync: Excluded
Service & support Dedicated CSM: Excluded
Service & support Design and code support: Excluded

Enterprise

Highlights Everything in Elite: Included
Highlights Usage based pricing: Included
User management Directory Sync: Included
Service & support Design and code support: Included
Service & support Dedicated CSM: Included
User management Enterprise SSO: Included
User management Account users: Usage based

Included
Feedback Monthly responses: Usage based

Included
Reporting Custom dashboards: Unlimited

Included
Testimonials & reviews Website feedback widgets: Unlimited

Included
Testimonials & reviews Widget customization: Design and code support

Included
Direct email surveys Monthly email sending limit: Usage based

Included
Legal & compliance TOS and DPA customization: Custom

Included
Survey branding Brands: Usage based

Included
External email embed Rating icons: Bespoke design service for unique and branded icons

Included
User management Stream activity logs with SIEM: Included
Integrations Custom integrations: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

LiveChat

September 21, 2026
Official pricing page
- Starter: USD 25 monthly · USD 19 / month with annual commitment
- Team: USD 59 monthly · USD 49 / month with annual commitment
- Business: USD 89 monthly · USD 79 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales

Simplesat

September 21, 2026
Official pricing page
- Standard: USD 119 monthly · USD 109 / month with annual commitment
- Pro: USD 249 monthly · USD 229 / month with annual commitment
- Elite: USD 499 monthly · USD 459 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Standard — default: USD 119 monthly · USD 109 / month with annual commitment