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eDesk vs Elevio

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.edesk.com

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

USD · US · source: elev.io

Plan Pricing Charged by Offer type
Starter
USD 155 monthly · USD 125 / month with annual commitment

$125 / Per Month* *Billed annually or $155 month-to-month

Flat · Per Month Standalone · Fixed
Regular
USD 229 monthly · USD 189 / month with annual commitment

$189 / Per Month* *Billed annually or $229 month-to-month

Flat · Per Month Standalone · Fixed
Premium
USD 469 monthly · USD 389 / month with annual commitment

$389 / Per Month* *Billed annually or $469 month-to-month

Flat · Per Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights

Online stores

1

Included

Highlights

Centralized support workspace

Included

Highlights

Live chat

Included

Growth

Highlights

Online stores

5

Included

Highlights

Performance reporting

Included

Highlights

CSAT surveys

Included

Professional

Highlights

Online stores

10

Included

Highlights

Assisted onboarding

Included

Highlights

Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included

Highlights

Dedicated account manager

Included

Highlights

Multi-brand workflows

Included

Elevio

Starter

Highlights

Team Members

3

Included

Highlights

Visualizer Point & Click Tool

Included

Highlights

Unlimited Articles

Included

Highlights

Basic Modules

Included

Highlights

Basic Hosted KB

Included

Regular

Highlights

Team Members

5

Included

Highlights

Help Desk Integrations

Included

Highlights

Article Interlinking & Permissions

Included

Highlights

Advanced Modules

Included

Highlights

Customised Hosted KB

Included

Highlights

Reporting & Analytics

Included

Premium

Highlights

Team Members

10

Included

Highlights

Article Auto-Syncing

Included

Highlights

Serve Multi-lingual Content

Included

Highlights

Priority Support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

  1. Source
    • Essential: USD 39 monthly
    • Growth: USD 89 monthly
    • Professional: USD 119 monthly
    • Enterprise: Contact sales

Elevio

  1. Source
    • Starter: USD 155 monthly · USD 125 / month with annual commitment
    • Regular: USD 229 monthly · USD 189 / month with annual commitment
    • Premium: USD 469 monthly · USD 389 / month with annual commitment
  2. Source
    • Starter — default: USD 125 monthly · USD 125 / month with annual commitment
    • Regular — default: USD 189 monthly · USD 189 / month with annual commitment
    • Premium — default: USD 389 monthly · USD 389 / month with annual commitment