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Drag vs eesel AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$ 12 /user/mo billed yearly · $ 16 billed monthly

 Seat · /user/mo Standalone · Fixed
Plus Highlighted
USD 22 monthly · USD 18 / month with annual commitment

$ 18 /user/mo billed yearly · $ 22 billed monthly

 Seat · /user/mo Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$ 24 /user/mo billed yearly · $ 30 billed monthly

 Seat · /user/mo Standalone · Fixed

eesel AI

See full pricing history

USD · US · source: www.eesel.ai

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

 Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

 Flat · Flat platform fee on top of usage Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Shared Inbox

Shared inboxes in Gmail

Included

Workspaces

Boards: kanban, list and preview views

Included

Collaboration

Assignments and @mentions

Included

Shared Inbox

Email templates, notes and subtasks

Included

Apps

Chrome extension, web, desktop and mobile apps

Included

Help Center

Help center

Included

Channels

Live chat

Included

Automation

Automation rules

10

Limited

Reporting

Reporting window

3-month

Included

Plus

Drag AI

All six AI assists

All six

Included

Drag AI

Copilot

Included

Drag AI

Intelligence

Included

Help Center

AI-powered help center search

Included

Channels

Advanced live chat: AI and automations

Included

Support & Admin

Onboarding & setup help

Included

Automation

Automation rules

Unlimited

Included

Shared Inbox

Email sequences and custom views

Included

Reporting

Reporting window

6-month

Included

Pro

Channels

WhatsApp channel

Included

Drag AI

Drag Agent

Included

Developer Platform

API and MCP access

Included

Drag AI

AI knowledge (links, FAQs, files)

Included

Automation

Business hours and SLA rules

Included

Automation

Round-robin assignment

Included

Workspaces

Custom fields and user roles

Included

Support & Admin

Priority support

Included

Reporting

Reporting window

12-month

Included

eesel AI

Standard

Enterprise

Highlights

Dedicated solutions engineer

Included

Highlights

Account manager

Included

Highlights

Higher knowledge base limits

Included

Highlights

SSO

Included

Highlights

HIPAA

Included

Highlights

BAA

Included

Highlights

Signed cloud service agreements

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Drag

  1. Official pricing page
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment
  2. Official pricing page
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment