BuyScout vs ChatBot.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BuyScout

See full pricing history

USD · US · source: www.buyscout.ai

Plan	Pricing	Charged by	Offer type
Free	Free $0 forever	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Free
Starter Highlighted	USD 49 monthly $49 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Growth	USD 129 monthly $129 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Pro	USD 249 monthly $249 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Scale	USD 499 monthly $499 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Enterprise	Contact sales Enterprise — Custom	Usage · custom visitor and reply volume	Standalone · Contact sales

ChatBot.com

See full pricing history

USD · US · source: www.chatbot.com

Plan	Pricing	Charged by	Offer type
Essential	USD 25 monthly · USD 19 / month with annual commitment $19 per user / mo. Price per user (billed monthly) $25. Price per user (billed yearly) $19	Seat · per user	Standalone · Fixed
Growth Highlighted	USD 99 monthly · USD 79 / month with annual commitment $79 per user / mo. Price per user (billed monthly) $99. Price per user (billed yearly) $79	Seat · per user	Standalone · Fixed
Enterprise — annual plan	Contact sales Custom	Seat · per user	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity Monthly visitors: 10,000

Limited
Capacity AI replies per month: 100

Limited
Channels Website chat: Included
Channels Website AI voice call: Excluded
Channels WhatsApp: Excluded
Channels Instagram: Excluded
Channels Messenger: Excluded
Channels TikTok: Excluded
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Excluded
Sales skills Smart cross-sell: Excluded
Sales skills Smart discount offers: Excluded
Sales skills Proactive engagement: Excluded
Sales skills Competitor comparison: Excluded
Sales skills AI virtual try-on: Excluded
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Starter

Capacity Monthly visitors: 25,000

Limited
Capacity AI replies per month: 500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Growth

Capacity Monthly visitors: 75,000

Limited
Capacity AI replies per month: 1,500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Pro

Capacity Monthly visitors: 150,000

Limited
Capacity AI replies per month: 3,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Scale

Capacity Monthly visitors: 300,000

Limited
Capacity AI replies per month: 6,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Enterprise

Capacity Monthly visitors: Unlimited

Limited
Capacity AI replies per month: Custom

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Included
Branding & analytics Custom AI brand-voice training: Included
Account & support Support level: Dedicated

Included
Account & support Dedicated account manager: Included
Account & support Custom integrations & APIs: Included
Account & support SLA-backed support: Included
Account & support Languages: All languages

Included

ChatBot.com

Essential

AI Agent AI Agent: 1

Limited
AI Agent Included AI resolutions: 10 resolutions per month • 120 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 5 monthly per user

Limited
AI productivity tools AI text edits: 5 monthly per user

Limited
Support and automation Inbox and ticketing system: Included
Support and automation Workflow automation: Included
Support and automation Human takeover: Included
Automation and campaigns Proactive campaigns: 3

Limited
Sell through service Proactive campaigns impressions: 1,000

Limited
Sell through service Live visitors tracked: 50

Limited
Channels and selling Website chat: Included
Channels and selling Messenger: Included
Channels and selling WhatsApp: Included
Channels and selling SMS (Twilio): Included
Channels and selling Selling through Shopify: Included
AI productivity tools AI canned reply suggestions: —

Excluded
AI productivity tools Chat summaries: —

Excluded
AI productivity tools Ticket summaries: —

Excluded
AI productivity tools Chat topics: —

Excluded
AI productivity tools Tag suggestions: —

Excluded
Inbox and chats Chat routing rules: —

Excluded
Inbox and chats Working hours: —

Excluded
Inbox and chats Chat tags: 5

Limited
Inbox and chats Teams: 1

Limited
Inbox and chats Shared canned responses: —

Excluded
Inbox and chats Team member takeover: —

Excluded
Inbox and chats Chat supervision: —

Excluded
Inbox and chats Chat inactivity timeout: —

Excluded
Tickets Custom fields: 5

Limited
Tickets Ticketing rules: 3

Limited
Tickets Forwarding addresses: 1

Limited
Tickets Email templates: 1

Limited
Workflows and automation Included workflow rules: 3

Limited
Workflows and automation Included workflow executions: 300

Limited
Workflows and automation Automated tags: —

Excluded
Reporting Agent activity: —

Excluded
Reporting Agent performance: —

Excluded
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: —

Excluded
Customization White label: —

Excluded
Data and storage Conversation & file history: 60 days

Limited
Data and storage Files & data storage: 2 GB + 50 MB per user

Limited
Access and developer tools Included API calls: 10,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Growth

AI Agent AI Agent: 10

Limited
AI Agent Included AI resolutions: 200 resolutions per month • 2,400 resolutions per year

Limited
AI Agent Custom skills: 10

Limited
AI productivity tools Reply suggestions: 50 monthly per user

Limited
AI productivity tools AI text edits: 100 monthly per user

Limited
AI Agent Chat topics insights: Included
Team and scale Chat supervision and takeover: Included
Team and scale Shared canned responses: Included
Team and scale Team performance reports: Included
Team and scale Agent activity reports: Included
Team and scale Unlimited chat history: unlimited

Included
Automation and campaigns Automated tags: Included
Automation and campaigns Included workflow rules: 10

Limited
Automation and campaigns Included workflow executions: 1,000

Limited
Automation and campaigns Proactive campaigns: 30

Limited
Sell through service Proactive campaigns impressions: 10,000

Limited
Sell through service Live visitors tracked: 400

Limited
AI productivity tools AI canned reply suggestions: Included
AI productivity tools Chat summaries: Included
AI productivity tools Ticket summaries: Included
AI productivity tools Chat topics: Included
AI productivity tools Tag suggestions: Included
Inbox and chats Chat routing rules: Included
Inbox and chats Working hours: Included
Inbox and chats Teams: 10

Limited
Inbox and chats Team member takeover: Included
Inbox and chats Chat inactivity timeout: Included
Tickets Custom fields: 20

Limited
Tickets Ticketing rules: 10

Limited
Tickets Forwarding addresses: 10

Limited
Tickets Email templates: 10

Limited
Workflows and automation Chat canned response suggestions: Included
Reporting Agent activity: Included
Reporting Agent performance: Included
Reporting On-demand reporting: —

Excluded
Website widget Multilingual support: Included
Customization Custom customer segments: Included
Customization White label: —

Excluded
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: 15 GB + 100 MB per user

Limited
Access and developer tools Included API calls: 20,000 per month

Limited
Security Security assistance: —

Excluded
Security Audit logs: —

Excluded
Security Custom SSO: —

Excluded
Enterprise services Service level agreements (SLAs): —

Excluded

Enterprise — annual plan

Adapts to how you work Custom AI Agents: custom

Included
AI Agent Included AI resolutions: custom

Limited
Adapts to how you work Tailored workflow automation: Included
Adapts to how you work Plugged into your data: Included
Adapts to how you work On-demand reporting: Included
Adapts to how you work Flexible scaling and usage limits: custom

Included
A dedicated team for your account Support from Product Expert: Included
A dedicated team for your account Personalized onboarding: Included
A dedicated team for your account Product training for your team: Included
A dedicated team for your account Direct engineering support: Included
A dedicated team for your account Security assistance: Included
No procurement surprises SOC 2 Type 2: Included
No procurement surprises Service level agreements (SLAs): Included
No procurement surprises Legal and compliance review: Included
No procurement surprises Alternative payment terms: Included
No procurement surprises White-label widget: Included
No procurement surprises SSO and audit logs: Included
AI productivity tools Reply suggestions: custom

Limited
AI productivity tools AI text edits: custom

Limited
Sell through service Live visitors tracked: custom

Limited
Sell through service Proactive campaigns: custom

Limited
Sell through service Proactive campaigns impressions: custom

Limited
Inbox and chats Teams: custom

Limited
Tickets Custom fields: custom

Limited
Tickets Ticketing rules: custom

Limited
Tickets Forwarding addresses: custom

Limited
Tickets Email templates: custom

Limited
Workflows and automation Included workflow rules: custom

Limited
Workflows and automation Included workflow executions: custom

Limited
Data and storage Conversation & file history: unlimited

Included
Data and storage Files & data storage: custom

Limited
Access and developer tools Included API calls: custom

Limited
Customization Custom roles: Included
Customization Multiple brands: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

August 29, 2026
Official pricing page
- Free: Free
- Starter: USD 49 monthly
- Growth: USD 129 monthly
- Pro: USD 249 monthly
- Scale: USD 499 monthly
- Enterprise: Contact sales

ChatBot.com

September 21, 2026
Official pricing page
- Essential: USD 25 monthly · USD 19 / month with annual commitment
- Growth: USD 99 monthly · USD 79 / month with annual commitment
- Enterprise — annual plan: Contact sales
August 27, 2026
Official pricing page
- Let's talk: Contact sales
- Essential: USD 19 monthly
- Growth: USD 79 monthly