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Deskpro vs Engati

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

USD · US · source: www.engati.ai

Plan Pricing Charged by Offer type
WhatsApp Accelerator
Free

Start for free

Flat Standalone · Free
WhatsApp Growth
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
WhatsApp Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
Omnichannel Pro
Contact sales

Start for free Book a demo

Flat Standalone · Contact sales
Omnichannel Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

Engati

WhatsApp Accelerator

Highlights

Broadcast & Scheduling

Included

Highlights

WhatsApp Inbox

Included

Highlights

Basic Automation (Welcome, OOO)

Included

Highlights

GSheets integration

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Analytics for Broadcasts & Livechat

Included

Highlights

Message templates catalog

Included

Highlights

Retargeting Campaigns

Included

Highlights

Click to WhatsApp Ads (CTWA)

Included

Highlights

1 WhatsApp API

1

Included

Highlights

Green tick assistance

Included

WhatsApp Growth

Highlights

Advanced chatbot flows

Included

Highlights

Custom campaign flows

Included

Highlights

Native CRM integration

Included

Highlights

Access to WhatsApp flows

Included

Highlights

Advanced Analytics with CTWA, Chatbot, and Campaigns

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

WhatsApp Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Custom app integrations

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Full-view Analytics

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Access to Multiple messaging languages

Included

Highlights

Custom MAUs

Included

Omnichannel Pro

Highlights

WhatsApp + 1 additional digital channel of your choosing

Included

Highlights

Broadcast & Scheduling

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Custom chatbot flows

Included

Highlights

Custom app integrations

Included

Highlights

Full-view Analytics

Included

Highlights

Message templates catalog

Included

Highlights

Access to chatbot template catalog

Included

Highlights

Access to all WhatsApp features (CTWA, Payments, Commerce)

Included

Highlights

LLM integrated Docusense

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

Omnichannel Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Message templates catalog

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Multiple messaging languages

Included

Highlights

Custom MAUs

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Engati

    • WhatsApp Accelerator: Free
    • WhatsApp Growth: Contact sales
    • WhatsApp Enterprise: Contact sales
    • Omnichannel Pro: Contact sales
    • Omnichannel Enterprise: Contact sales
    • WhatsApp Accelerator — primary: Free